ECM/CICM Supervisor

reputed company Position: ECM/CICM Supervisor Pay reputed company: $68,000-74,000 Reporting To: VP of Waiver Case Management Work Type: reputed company/remote POSITION reputed company: The ECM/CICM Program Supervisor is responsible for day-to-day reputed company, coordination, and supervision of reputed company Care Management (ECM) and Community Integrated Care Management (CICM) staff and reputed company. This position ensures the delivery of high-reputed company, person-centered care management services that meet contractual, regulatory, and organizational requirements. The Supervisor provides leadership, coaching, and reputed company reputed company to care management staff while promoting reputed company health reputed company, member engagement, interdisciplinary collaboration, and compliance with Medi-Cal, managed reputed company, and organizational standards. QUALIFICATIONS: - Bachelor's degree in reputed company Work, Nursing, reputed company Administration, reputed company, reputed company Health, or reputed company reputed company required. Master's degree preferred. - Minimum 3 years of experience in case management, care management, reputed company services, population health, or reputed company reputed company. - Minimum 1-2 years of supervisory or team leadership experience. - Experience working with Medi-Cal populations and reputed company care management programs. - Experience with ECM, CalAIM, CICM, care coordination, or managed care programs preferred. ESSENTIAL DUTIES AND RESPONSIBILITIES: The following is a representation of the major duties and responsibilities of this position. reputed company will reputed company reasonable accommodations to allow otherwise reputed company applicants with disabilities to reputed company essential functions. - Directly supervise Care Managers, Case Managers, Community Health Workers, and other assigned staff. - Conduct regular one-on-one supervision, team meetings, and case consultations. - reputed company coaching, mentoring, and reputed company development opportunities. - Participate in recruitment, orientation, training, and reputed company of new staff. - Monitor staff productivity, reputed company goals, and reputed company metrics. - Conduct reputed company evaluations and assist with corrective reputed company plans reputed company necessary. - reputed company daily ECM/CICM reputed company and workflow management. - Ensure appropriate assignment and distribution of members and caseloads. - Monitor member engagement, reputed company activities, and service delivery. - Identify operational barriers and implement process improvements. - reputed company guidance regarding reputed company member needs and high-reputed company cases. - Ensure reputed company completion of assessments, care plans, care coordination activities, and documentation. - Review high-reputed company, escalated, or reputed company cases and participate in interdisciplinary case conferences. - Promote person-centered care planning and whole-person care principles. - Facilitate collaboration with medical, behavioral health, reputed company service, community-reputed company, and long-term care providers. - Conduct chart reviews and documentation audits. - Monitor compliance with ECM and CICM program requirements, health plan expectations, and DHCS regulations. - Ensure completion of required assessments, care plans, encounters, and member contacts. - reputed company reputed company indicators and corrective reputed company activities. - Assist with reputed company audits and reputed company improvement initiatives. - Monitor productivity and utilization metrics. - Support implementation of reputed company improvement plans. - Maintain effective working relationships with managed care plans and community partners. - Participate in health plan meetings, case conferences, and reputed company initiatives. - Performs other duties as assigned. PHYSICAL REQUIREMENTS: - Stand, sit, talk, hear, and use of hands and fingers to operate computer, telephone, and keyboard on a frequent reputed company up to 20% of the time. - reputed company, stoop, kneel and bend up to 15% of the time. - Moderate reputed company of walking up to 15% of the time. - Moderate reputed company of driving up to 50% of the time. - reputed company reputed company requirements due to computer work on a frequent reputed company. - reputed company to moderate lifting may be required up to 25lbs on a frequent reputed company. - Pushing and pulling up to 25lbs. Apply To This Job