Technical Writer, Internal Engineering

About the position Responsibilities • Improve and create documentation for Stripe internal tools, shaping everything from the information architecture to the line-level clarity • Function autonomously in a dynamic work environment, grappling with ambiguous problems • Ensure documentation meets the needs of the full range of Stripe engineer personas • Provide guidance and develop self-serve resources to enable engineers to become stronger and more confident writers • Consolidate documentation from multiple content sources into a cohesive, discoverable user experience • Offer input on the product direction and channel user-feedback to the engineering team responsible for Stripe internal documentation platform • Push Stripe and the industry forward by dreaming up and implementing new ways to deliver, author, analyze, and interact with technical content. Requirements • 3+ years of Technical Writing experience • 6+ years of total technical experience (including Technical Writing) • Adept at communicating technical concepts clearly and precisely • A strong, demonstrated ability to deliver impact and concrete deliverables in a high-ambiguity environment • Experienced with information architecture for large sets of documentation • A user-first approach to understanding what's needed and the ability to deliver concrete, iterative deliverables • Skilled at pattern-matching with how engineers think and being curious about technical areas you haven't encountered before • Able to quickly iterate and improve • Proficient with HTML, Markdown, Git, and command-line tools • Comfortable with GitHub/Git and the general pull request process • A perpetual learner and teacher Nice-to-haves • A development background in Ruby, Go, Python, PHP, Node, Java, or .NET • Proficient with command line interpreters (e.g., bash, zsh) • Familiarity with Visual Studio Code Benefits • Equity • Company bonus or sales commissions/bonuses • 401(k) plan • Medical, dental, and vision benefits • Wellness stipends Apply tot his job Apply To this Job