Salesforce Technical Analyst

Job Summary: We are seeking a results-driven Salesforce Technical Analyst to join our Sales Operations team. The ideal candidate will be responsible for supporting daily operations, user requests, and minor configuration/enhancement work on the Salesforce platform. This role bridges business needs and technical solutions, ensuring the Salesforce environment evolves with our growing sales organization. Key Responsibilities: • Serve as the first point of contact for Salesforce-related issues, requests, and enhancements for the Sales Operations team • Maintain data integrity across accounts, opportunities, contacts, and lead records • Build and modify reports and dashboards to provide actionable insights to sales leadership • Assist in the implementation of new Salesforce features and functionalities, including minor declarative configuration (e.g., flows, validation rules, page layouts) • Collaborate with cross-functional teams (Marketing, Customer Success, IT) to improve business processes and system efficiency • Support training and documentation for Salesforce users • Manage basic admin tasks such as user provisioning, role/profile maintenance, and permission sets • Participate in UAT and post-deployment support for larger enhancement or integration projects Required Qualifications: • 10+ years of hands-on Salesforce experience, preferably in a Sales Ops or CRM Analyst role • Salesforce Administrator certification preferred • Strong understanding of Salesforce Sales Cloud and its core objects • Experience with declarative tools such as Flows, Reports, and Dashboards • Familiarity with lead management, pipeline tracking, and sales performance metrics • Excellent problem-solving skills and attention to detail • Strong communication skills and ability to work with non-technical stakeholders Preferred Qualifications: • Experience supporting enhancements or feature rollouts on Salesforce • Familiarity with Agile/Scrum processes and ticketing tools (e.g., JIRA) Job Type: Contract Schedule: • 8 hour shift Application Question(s): • Are you comfortable working on W2? • Are you legally authorized to work in the United States, US Citizen/Green Card Holder? • Are you willing to work on a 2 years contract? • How many years of experience do you have with declarative tools such as Flows, Reports, and Dashboards? • Do you have experience with lead management, pipeline tracking, and sales performance metrics? • Do you have experience supporting enhancements or feature roll outs on Salesforce? • Are you familiar with Agile/Scrum processes and ticketing tools? • Are you familiar with ticketing tools? • How many years of experience do you have with Salesforce-related issues, requests, and enhancements? Experience: • Salesforce hands-on: 10 years (Required) • Salesforce Sales Cloud: 10 years (Required) • Sales Ops or CRM Analyst : 10 years (Required) Work Location: Remote Apply tot his job