Virtual Assistant - Spanish + English Fluency - Medical Office Support - Full Time

We're hiring a Bilingual Virtual Assistant (English/Spanish) for a full-time role with a minimum of 40 hours a week. Must speak great English and be available to work Sundays. In your role, you will provide support for our medical clinic. You will interact with prospective and existing clients, explain the services that we offer, schedule appointments, and obtain information. You will act as a medical scribe and a medical assistant, and verify and manage the information in our computer systems. Billling + coding experience is a plus! Must be a Fluent Spanish speaker with Excellent English. Must be able to work 3 Sundays a month and some evenings (until 8 pm EST) • ** A cover letter detailing your qualifications is required for consideration. Please attach a copy of your resume.*** Be able to work during Eastern Standard Time for at least 7 hours between 8 am and 5 pm, weekdays and Saturdays / Sundays, work week 5-6 days a week. You get days off during the week Must have excellent phone manners and written communication skills. - Respond to phone calls - Develop expertise in the healthcare industry and our services - Verify and explain healthcare benefits to patients - Learn and explain the healthcare services that we offer - Schedule appointments - Obtain medical history and document it - Experience with health benefit policies and regulations, benefit claims, and appeals are beneficial. - We are seeking an individual who thinks on their feet, tech-savvy. - We are looking for an independent 'problem-solver '-minded individual who is capable of making everyone happy. - Reliability is a must. - Follow HIPAA rules; be able to confidentially discuss private medical issues with male and female patients, such as sexual health and urinary incontinence, in a professional manner. - Would be trained to understand CPT, ICD-10, modifier use, CCI guidelines, and payor guidelines. Skills/Requirements- Reliable high-speed internet, 2 computer monitors PC-based business applications software such as Microsoft Office, specifically Word and Excel, EMR- Proper English grammar, usage, spelling, and punctuation; modern business office procedures, including filing systems, business correspondence, and telephone techniques.- Excellent interpersonal skills and strong analytical and problem-solving skills. Compensation commensurate with skills and experience. Please include a cover letter detailing your experience and skills that are relevant to this position. This will significantly improve your chances of employment in our practice. Tasks: Answer phone calls, emails Schedule Appointments Obtain patient history; enter data into digital application (software / EMR) Call insurance companies to verify benefits and eligibility Assist with various administrative tasks Assist with patient-centered administrative tasks - will train. Data entry into our systems Run reports Thank you for submitting your credentials. Once we review everything, we will be in touch. Apply tot his job Apply To this Job