[Remote] Sr Mgr Bus Dev Comm HC
Note: The job is a remote job and is open to candidates in USA. Staples Canada is a leading company in the sales and sales support domain, seeking a Senior Manager of Business Development to lead a team of Business Development Managers. The role focuses on driving new business growth through strategic sales initiatives, talent development, and performance management.
Responsibilities
• Coach BDMs (individually and in groups) to reinforce Professional and Strategic Selling Skills; guide opportunity prioritization and KPI attainment.
• Embed next‑generation selling tools and processes to maximize efficiency and productivity across the team.
• Hire, retain, motivate, and develop top sales talent; proactively manage performance.
• Monitor market trends and data to inform strategy, pipeline focus, and decision‑making.
• Partner cross‑functionally (Category Experts, Pricing, Customer Service, Sales Ops) to craft programs that increase profitability and category penetration.
• Shape, structure, and negotiate complex, value‑based contracts that mitigate risk and meet customer needs.
• Continuously reduce costs and increase margins while complying with legal requirements.
• Foster a culture of inclusion, open communication, collaboration, accountability, and goal achievement.
• Own team performance for revenue, wins, and activity KPIs; hold associates accountable to goals.
• Recruit, onboard, and grow talent; conduct regular team meetings and 1:1s; participate in customer appointments (virtual and in‑person).
• Cascade and reinforce corporate communications and sales strategy; ensure consistent field execution.
• Lead the team through corporate strategic initiatives; define and deploy industry/prospect‑specific BD strategies.
• Deploy Professional and Strategic Selling Skills methodology; ensure mastery of the strategic sales process.
• Identify emerging procurement and industry trends; adapt messaging, pitches, and enablement accordingly.
• Advocate for needed support from cross‑functional partners to remove friction and accelerate growth.
• Exercise sound judgment to assess performance and drive accountability.
• Provide guidance on products, programs, assortment, and pricing to optimize value and margin.
• Communicate clearly and effectively (written and verbal) with customers and internal stakeholders; lead negotiations on custom pricing/programs.
Skills
• 7+ years of progressive, successful B2B sales experience.
• 3+ years of successful sales management experience.
• Advanced selling, deal strategy, and negotiation capabilities; strong coaching and performance management skills.
• High level of business acumen; strong proficiency with modern sales tools and systems.
• High drive, resilience, and bias for action; strong aversion to complacency.
• Advanced sales and negotiation skills with strong business acumen.
• Excellent written and verbal communication; strong technology proficiency.
• Proven leadership mindset with passion for recruiting, retaining, and developing sales professionals.
• Entrepreneurial, collaborative, and inclusive approach that aligns teams around customer‑centric outcomes.
• Bachelor’s degree required; Master’s degree preferred.
• Industry knowledge and/or five or more years of successful B2B sales or B2B sales management experience.
Benefits
• Inclusive culture with associate-led Business Resource Groups
• Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
• Online and Retail Discounts
• Company Match 401(k)
• Physical and Mental Health Wellness programs
• And more!
Company Overview
• STAPLES Canada is a company that sells office supplies, technology and equipments. It was founded in 1991, and is headquartered in Richmond Hill, Ontario, CAN, with a workforce of 10001+ employees. Its website is http://www.staples.ca.
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