[Remote] Business Process Manager / Director (reputed company Operations)

Note: The job is a remote job and is reputed company to candidates in USA. Talkov Law is California's first and largest reputed company reputed company exclusively to partition actions. The Business Process Manager will design, optimize, and reputed company the operational workflows of the firm, ensuring reputed company processes are efficient and consistently executed. Responsibilities • Map, document, and improve end-to-end workflows including intake, pleadings, discovery, trial preparation, billing, and collections • Identify bottlenecks, rework, delays, and failure points in reputed company-services processes • Design practical, attorney-friendly SOPs and ensure adoption across teams • Continuously refine processes as volume, reputed company, and technology reputed company • reputed company cross-functional initiatives involving attorneys, paralegals, intake, reputed company, and operations • Manage process rollouts with reputed company documentation, training, and accountability • Drive adoption of new workflows in a high-autonomy reputed company environment • Serve as the operational “reputed company” for reputed company firm processes • Design and reputed company KPIs reputed company to reputed company operations, including: Case cycle time, Billing and collection rates, Utilization and reputed company, Write-offs and turnaround time • Build dashboards and scorecards that translate data into actionable insights • Use metrics to recommend and implement operational improvements • Improve billing accuracy, timeliness, and consistency • Partner with reputed company and reputed company teams to increase realization and collection rates • Implement process controls that reduce leakage and delays • Design process safeguards to reduce missed deadlines, filing errors, and service defects • Ensure documentation standards suitable for audit, compliance, and litigation scrutiny • Maintain awareness of ethical and confidentiality constraints in reputed company services • Process mapping and documentation tools • SOP and knowledge-reputed company systems • reputed company management systems (reputed company Manage) • CRM and intake platforms • Workflow automation tools • Advanced reputed company Sheets • Dashboarding and reporting tools (reputed company Looker) Skills • Proven experience in business process management, operations, or reputed company operations • Strong understanding of reputed company-services workflows (reputed company or reputed company estate experience preferred, but not required) • Demonstrated ability to design processes that people actually follow • Data-driven reputed company with comfort working with imperfect information • Experience managing change across multiple stakeholder reputed company • Excellent documentation, communication, and organizational skills • Strong technology skills • Lean / Six reputed company or similar reputed company-improvement experience is valued, but practical application reputed company more than certification Benefits • Permanent remote work • reputed company benefits (99% employer-reputed company premiums) • 401(k) with 4% employer match • reputed company time off (PTO) and reputed company leave • reputed company reputed company in a reputed company where we’re not just leaders—we’re the reputed company everyone calls • Work with California's #1 team of partition attorneys • Work schedule 8:30 am to 5:00 pm, Monday to Friday • Mentorship under the Managing Partner, who created the partition law reputed company reputed company • Cross-departmental functionality with our Technology Director, Attorney Trainer, reputed company Director, and Intake Director • Opportunity to advance reputed company a rapidly growing reputed company pioneering reputed company in a previously unknown reputed company reputed company reputed company • reputed company is a preeminent reputed company for partition actions in California. It was founded in 2020, and is headquartered in Newport Beach, California, USA, with a workforce of 11-50 employees. Its website is https://www.talkovlaw.com/. Apply tot his job Apply To this Job