People Operations Specialist

FDB (First Databank, Inc.) is actively seeking a People Operations Specialist to join the People & Culture team. In this pivotal role, you'll be instrumental in shaping how we attract, onboard, and retain our most valuable asset – our people, while enhancing the overall employee experience through impactful People Operations initiatives.

Responsibilities

• Candidate Experience Champion: Be the friendly face and expert guide for candidates, managing scheduling, coordinating interviews, and ensuring a seamless, positive experience from application to offer
• ATS Architect: Master our Applicant Tracking System, ensuring data integrity, optimizing workflows, and generating reports to keep our hiring pipeline healthy
• Sourcing Support: Assist recruiters in identifying and engaging top talent through various channels, building a diverse candidate pipeline
• Offer Management: Prepare and extend offer letters, manage background checks, and coordinate all pre-employment activities
• Process Perfectionist: Continuously seek out and implement improvements to our talent acquisition processes, making them more efficient, scalable, and candidate-centric
• Engagement Innovator: Support the design and execution of our employee engagement surveys, analyze results, and help develop action plans that foster a thriving workplace culture
• Policy & Process Navigator: Assist in the development, documentation, and communication of People policies and procedures, ensuring clarity and compliance
• Onboarding & Offboarding Support: Facilitate smooth transitions for new hires and departing employees, ensuring all necessary documentation and systems are in place
• Data & Reporting: Help maintain accurate People data, generate reports on key HR metrics (e.g., turnover, demographics, engagement scores), and contribute to data-driven decision-making
• Employee Support: Provide excellent front-line support for employee inquiries related to People policies, benefits, and general HR questions
• Program Administrator: Support the coordination and administration of various People programs, including learning & development initiatives, recognition programs, or wellness activities

Skills

• 1-3 years of progressive experience in Human Resources, People Operations, or Talent Acquisition, ideally with exposure to both recruitment and broader HR functions
• Exceptional organizational skills, meticulous attention to detail, and the ability to manage multiple priorities in a dynamic, fast-paced environment
• Outstanding verbal and written communication skills, with a friendly, professional, and empathetic approach to interacting with all stakeholders
• Proficiency with Applicant Tracking Systems (ATS) and HR Information Systems (HRIS). Strong command of Microsoft Office Suite
• A proactive mindset, with a knack for identifying issues and proposing effective, practical solutions
• A genuine desire to provide an exceptional experience for candidates and employees alike
• A true team player who enjoys working cross-functionally and building strong relationships
• Ability to thrive in an evolving environment and embrace new challenges with enthusiasm

Benefits

• Medical
• Dental
• Vision
• Life
• Disability insurance
• 401(k) retirement plan
• Flexible spending savings account
• Paid holidays
• Paid time off
• Employee assistance program
• Other company benefits

Company Overview