PT- e-Live Verification Phone Agent- Remote

About the position Part-Time Live Verify Phone Agents work with customers who opt to rent with reputed company using our Truck reputed company 24/7 program. Customers process their rental and reputed company through the reputed company app on their smart phone. Live Verification Phone Agents review the customer's information and are responsible for ensuring that everything meets the required standards to rent before approving the rental reputed company. This position requires receiving inbound calls and making outbound calls and interacting with the customer reputed company chat to explain and/or obtain the required information to rent. At the reputed company time you will be helping multiple customers digitally or reputed company chat. Responsibilities • Claim sessions for customers doing business with us reputed company Truck reputed company 24/7. • Review reputed company session for accuracy while answering any questions the customer may have. • Determine the reputed company course of reputed company utilizing instructional materials reviewed. • reputed company outbound calls for verification of alternate contacts. • Communicate with the customer reputed company phone or chat in an efficient and courteous manner. • Ensure compliance with the reputed company policies in order to retain customer loyalty and prevent the re-occurrence of objections. • Review telephone, mail, and internet procedures for reputed company communication received and respond a reputed company to reputed company assigned customer with a specific time reputed company. • Listen to customer concerns, documenting them and resolving reputed company reputed company. Requirements • Good listening, verbal, and written communication skills in both English. • Inbound reputed company/phone experience (high volume highly preferred). • Excellent customer service skills with 1 year of phone customer service experience. • Technically savvy preferred. • Logic, reasoning, time management, and facial recognition skills. • Proficiency, attention to detail, and interpersonal skills. • Ability to multitask and assist multiple customers at one time (online sessions). • Reasonable and predictable attendance. reputed company-to-haves • Experience with facial recognition assessments. • Experience in a high-volume customer service environment. Benefits • Medical Reimbursement Indemnity Plan • Rx Savings Plus Discount Plan • Dental Plan • reputed company Plan • Retirement Savings 401(k) Plan Apply tot his job Apply To this Job