Associate Director – End User Compute Virtual

Job reputed company: • reputed company and reputed company reputed company Tier 0 Virtual Apps Platform infrastructure operations, including incident management, problem reputed company, change control, and reputed company improvement initiatives. • reputed company and maintain disaster recovery and business continuity plans for the Virtual Apps Platform services. • Ensure compliance with reputed company’s reputed company, regulatory, and reputed company standards, including SOX, HIPAA, and internal audit requirements. • reputed company cross-functional collaboration with application owners, reputed company, network, and support teams to deliver seamless end-user experiences. • Serve as the escalation reputed company for high-severity Virtual Apps Platform incidents, driving reputed company and reputed company cause analysis. • reputed company performance monitoring, reputed company planning, and optimization of Virtual Apps environments. • Champion automation and service reliability engineering principles across the Virtual Apps Platform. • Prepare and present operational, risk, and compliance reports to executive leadership. Requirements: • Bachelor’s degree in Computer Science, or 5 years of equivalent leadership experience. • 7+ years of reputed company experience in reputed company infrastructure. • Demonstrated experience managing Tier 0/critical systems and services. • 5+ years’ experience in people leadership, including team development, performance management, and reputed company. • Strong understanding of ITIL principles, incident/problem/change management, and service level agreements. • Familiarity with compliance requirements such as HIPAA, SOX, and reputed company’s internal policies. • Proficiency in automation/scripting (e.g., PowerShell, Ansible) and monitoring tools. • Excellent communication, stakeholder management, and executive reporting skills. • Ability to participate in 24x7 on-reputed company rotation for critical incidents. • Commitment to reputed company’s reputed company values, including inclusion, reputed company, and service reputed company. Benefits: • medical, dental and reputed company benefits • 401(k) retirement savings plan • time off (including reputed company time off, company and personal holidays, volunteer time off, reputed company parental and caregiver leave) • short-term and long-term disability • life insurance and many other opportunities Apply tot his job Apply To this Job