Associate Director, Change Management, Global Clinical Operations – Learning and Development
Job Description:
• Lead and execute the organizational change management strategy for Global Clinical Operations learning and development initiatives
• Drive end to end change management for complex, cross functional, and global clinical operations process changes
• Partner with Global and Regional Clinical Operations leaders and learning business partners to support implementation of new processes, systems, and ways of working
• Develop and execute integrated change, communication, and hyper care plans to support operational readiness, adoption, and sustained behavior change
• Identify and manage risks, resistance, and adoption barriers
• Monitor and assess change effectiveness through defined metrics, feedback, and performance indicators
• Support continuous improvement by capturing lessons learned and embedding change management best practices
Requirements:
• Bachelor’s degree in Life Sciences, Healthcare, Education, Organizational Development, or a related field
• Minimum 8 years of experience in Clinical Operations within the pharmaceutical, biotechnology, and/or CRO industry
• Strong understanding of the clinical trial lifecycle, GCP, and cross-functional collaboration
• Proficiency with Microsoft Office applications, including Outlook, Word, Excel, PowerPoint, and Teams
• Experience using learning management systems and digital learning platforms
• Working knowledge of project management and collaboration tools
• Ability to analyze data and metrics using tools such as Excel, Power BI, or dashboard reporting solutions
• Familiarity with document management, quality, and collaboration systems supporting GxP-compliant clinical operations
Benefits:
• Medical
• Dental
• Vision
• 401(k)
• FSA/HSA
• Life Insurance
• Paid Time Off
• Wellness
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