Office Assistant - Telework Hybrid

Orchestrate Consulting Group is dedicated to helping job seekers find opportunities that align with their career aspirations. They are seeking an Office Assistant to review customer documents, prepare them for scanning, and collaborate with staff to resolve issues in a supportive environment.

Responsibilities

• Review uploaded customer documents and take appropriate actions based on established rules and guidelines
• Prepare documents for scanning by manually sorting, removing staples and paper clips, and mending tears
• Review imaged required documents as part of the RADVP Real ID process
• Proctor online exams and ensure adherence to confidentiality and accountability standards
• Collaborate with staff and management to evaluate and resolve simple problems

Skills

• Ability to type at a minimum speed as designated on the Class Specifications
• Must obtain a valid typing certificate confirming typing speed prior to hire
• Background investigation clearance required before employment
• Commitment to quality customer service and ability to follow oral and written directions
• Experience working independently and as part of a team
• Familiarity with general office practices and procedures
• Previous experience in customer service or office support roles
• Strong organizational skills and attention to detail
• Ability to take initiative and exercise sound judgment
• Knowledge of public service operations and processes

Benefits

• Part-time telework available, offering flexibility for work-life balance
• Opportunity for training and development assignments
• Work in a supportive environment committed to quality public service
• Potential for job security in a permanent, full-time position

Company Overview