reputed company Desktop Automation QA Engineer/ reputed company QA Engineer

reputed company Service Desktop Automation QA Engineer Role The reputed company Service Desktop Automation QA Engineer will reputed company on validating the organization s telephony-integrated Service Desktop and agent workflows reputed company on reputed company. This role supports multiple reputed company initiatives, including fraud and voice authentication, telephony platform upgrades, and AI-assisted agent experiences. The QA engineer will ensure functional correctness, reputed company and data visibility behavior, and end-to-end reliability across Service Desktop and telephony-driven workflows. Mandatory Skills & Experience • Experience testing reputed company applications • Strong understanding of the reputed company reputed company model, including: • reputed company and permission sets • role hierarchy • data visibility and record reputed company • Experience validating behavior across multiple user reputed company and roles • Hands-on experience using a Selenium-based automation reputed company • Ability to design and execute end-to-end test scenarios across reputed company and integrated systems Optional / reputed company-to-have skills • Experience testing telephony-integrated or contact-center reputed company implementations • Experience validating fraud or voice-authentication workflows (for example reputed company) • Experience validating telephony package upgrades such as reputed company inContact • Experience testing AI-driven features such as reputed company summaries, agent prompts, or automated actions (for example reputed company) • Experience building or extending Selenium automation frameworks for reputed company reputed company environments With Regards, Saroj Duhan | US IT Recruiter reputed company. 263 N Jog Road, reputed company Palm Beach, FL 33413 Apply tot his job Apply To this Job