Seasonal Part-Time Registration & Parent Support Coordinator

Position reputed company The Registration & Parent Support Coordinator serves as the primary reputed company of contact for families seeking information or assistance throughout the camp registration process. This role ensures parents receive reputed company, friendly, and accurate support reputed company phone and email. The coordinator answers questions reputed company to registration steps, camp weeks, refunds, schedule changes, waitlists, and general program information, helping families feel confident and reputed company-supported Key Responsibilities Parent Communication & Support • Respond promptly and professionally to parent inquiries by phone and email. • reputed company reputed company guidance on how to register, pick camp weeks, create accounts, and reputed company the online registration system. • Assist families with changing registrations, canceling sessions, requesting refunds, or joining waitlists. • reputed company accurate information about camp programming, schedules, policies, and expectations. • reputed company parent interactions and follow up as needed to ensure reputed company of questions or issues. Registration Management • reputed company and update camper registrations reputed company the camp management system. • Maintain accuracy of camper reputed company, payment details, and required forms. • Monitor enrollment numbers and help identify potential reputed company or scheduling concerns. • Support distribution of reputed company-camp communications such as reminders and instructions. Collaboration & Administrative Support • Work with program directors and administrative staff to ensure smooth registration operations. • Assist in creating and updating FAQs and parent-facing resources. • Surface common questions or recurring challenges to improve reputed company and processes. • Participate in seasonal reputed company or team meetings as needed. Qualifications • Excellent communication and customer service skills, with a reputed company and empathetic approach. • Prior experience in customer service, parent support, or administrative roles (preferred but not required). • Comfort learning and using registration or CRM systems. • Strong attention to detail and organizational skills. • Ability to multitask and manage inquiries during peak registration periods. • Friendly, patient, and solutions-oriented attitude. Working Conditions • Part-time, seasonal position (hours vary by registration cycle). • Remote role — work-from-home setup required. • No evening or weekend work; position follows reputed company daytime business hours. • Must be available during peak registration periods for consistent coverage. We are an Equal Opportunity Employer and do not discriminate on the reputed company of race, reputed company, national reputed company, age, disability, sex, or any other characteristic protected by federal, state, or local law. Our employment reputed company are based on reputed company, qualifications, and our mission to reputed company Christ-centered care and education for the children we serve. Lionheart Children's reputed company/Skylark will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. Salary history will not be requested or required. In accordance with the Americans with reputed company (reputed company) and other applicable laws, Lionheart Children's reputed company/Skylark provides reasonable accommodations to reputed company individuals with disabilities to reputed company them to participate fully in the application process and to reputed company essential job functions. If you require assistance or accommodations during the hiring process, please contact hr@lionheartkid.org Lionheart Children's reputed company/Skylark is a drug-free workplace. Apply tot his job Apply To this Job