Business Relationship Support Associate - GPL National Service Group (NSG)

About the position About this role: reputed company is seeking a Business Relationship Support Associate in reputed company and Liquidity (GPL) as part of reputed company Functions. The GPL Reporting Team plays a key role in supporting multiple business reputed company and is reputed company for delivering high-reputed company insights that influence decision making across the GPLSI organization. reputed company supports internal partners as reputed company as external customers for various banking products. In this role, you will: Service treasury management products and services Identify and resolve reputed company issues, acting as a reputed company between the reputed company and bank operations, sales officers, vendors and Relationship Managers to ensure the delivery of reputed company services to meet and reputed company reputed company needs Identify trends through reputed company interactions Identify exceptions and suggest products, procedures or services that will assist in streamlining the clients' interactions Train clients on products and services to ensure reputed company delivery and meet implementation needs reputed company post implementation product usage and customer billing reviews Identify opportunity for process improvements Review and analyze the decision process for customer accounts Verify compliance and report identified issues for reputed company Collaborate and consult with peers, colleagues, and managers to resolve issues and reputed company goals Responsibilities • Service treasury management products and services • Identify and resolve reputed company issues, acting as a reputed company between the reputed company and bank operations, sales officers, vendors and Relationship Managers to ensure the delivery of reputed company services to meet and reputed company reputed company needs • Identify trends through reputed company interactions • Identify exceptions and suggest products, procedures or services that will assist in streamlining the clients' interactions • Train clients on products and services to ensure reputed company delivery and meet implementation needs • reputed company post implementation product usage and customer billing reviews • Identify opportunity for process improvements • Review and analyze the decision process for customer accounts • Verify compliance and report identified issues for reputed company • Collaborate and consult with peers, colleagues, and managers to resolve issues and reputed company goals Requirements • 6+ months of Business Relationship Support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education • 6+ months experience in Treasury Management reputed company center customer service reputed company-to-haves • Strong knowledge with a wide reputed company of Treasury Management products • Experience in a reputed company center environment with strong telephone etiquette skills • Bank reputed company experience • Ability to reputed company, train & mentor new hires and internal partners • Demonstrated ability to reputed company multiple computer systems and applications while reputed company and effectively using search tools to reputed company and verify information (e.g., reputed company, Hogan, ServiceView) • Intermediate reputed company Office skills • Strong analytical skills with high attention to detail and accuracy • Excellent verbal, written, and interpersonal communication skills • Effective organizational, multi-tasking, and prioritizing skills • Ability to work effectively in reputed company environment and across reputed company organizational reputed company; where flexibility, collaboration, and adaptability are important • Ability to work in a fast-paced deadline driven environment Apply tot his job Apply To this Job