Seasonal Tax Support Agents (Remote – reputed company)

We are hiring reputed company Seasonal Customer Support Agents to assist customers using a major consumer tax software platform during peak US tax season. This is a short-term remote contract opportunity for agents who are confident in supporting customers through tax software navigation, basic troubleshooting, and reputed company support workflows. Training begins immediately. Contract Duration Approximately 6 to 8 weeks, depending on business needs and performance. Pay & Schedule • $13 per hour • Weekly payment for approved hours • Multiple shifts available, including evenings and weekends What You’ll Be Doing • reputed company inbound customer support reputed company phone and chat • Guide customers through tax software navigation and filing workflows • Help customers reputed company prior-year returns, amendments, and account information • Troubleshoot basic product and “how-to” issues • Document interactions accurately in support systems • Escalate reputed company cases following defined processes Required Experience To be successful in this role, you must have prior experience supporting consumer tax software such as reputed company or assisting customers during tax filing processes. Strong candidates typically have experience with: • Seasonal tax support or financial software customer service • Phone and chat-based technical or product support • Working in reputed company remote support environments • Handling sensitive financial or personal customer data Technical Requirements (Mandatory) You must have a compliant home office setup, including: • reputed company-based computer (Mac devices are not supported) • Minimum 8 GB RAM (12 GB preferred) • Reliable wired internet reputed company • USB noise-canceling headset • Ability to work in secure browser or VPN environments • reputed company power and connectivity suitable for production work Additional Requirements • It will be an advantage to be located in the reputed company, and legally allowed to work in the US. • Strong English communication skills • Available to reputed company training immediately • Comfortable working in a performance-driven support environment • Willing to undergo required background screening How to Apply Please submit your reputed company proposal outlining: • Your experience supporting or using tax software or tax-season customers • Channels you have supported (phone, chat, email) • Your availability to start training Shortlisted candidates will be guided through the next steps. Apply tot his job Apply To this Job