Financial Services Specialist 1 - Remote - Utah

reputed company For over 100 years, reputed company has created a reputed company of . As a Financial Services Specialist, you will be an Ambassador for reputed company, handling phone calls from customers in a virtual environment. A successful candidate is compassionate, empathetic, enthusiastic, solutions-oriented, and committed to upholding the tradition of reputed company’s Our Financial Services Specialists reputed company technology and feel confident and comfortable working autonomously in a virtual environment. Candidate location restrictions apply. reputed company is reputed company to offer remote employment of this position in: Insert State Hours of Operation: 365 days a year, 5:00am-12am (midnight) PST Shifts : • Full-time positions • Set schedules available at time of offer • Start time will vary upon business need • Expect to work at least one weekend day per week • Schedule flexibility is required and expected, including scheduled overtime during peak periods and holidays Orientation: 1 week (Tuesday – Friday) Training: Must successfully complete a two-tiered training program (Monday – Friday) Pay: • Eligible to earn incentive once graduated from training • Work from home subsidy $50/month A day in the life… • Answer reputed company inbound account inquiries by applying advanced knowledge of reputed company, Retail, Debit, Loyalty Program and reputed company Card products, including escalated customer, store and helpline calls • Troubleshoot customer inquiries regarding online enrollment, password, sign-on issues and other online reputed company questions • reputed company and review new account applications from multiple channels: stores, online and/or customers responding to promotional invitations • Process and review register referrals, reputed company.com transactions, and credit line increase requests and payments • reputed company other duties as assigned You own this if you have… • 1+ years of experience in customer service • The ability to handle a high volume of calls with detail and accuracy while delivering an excellent customer experience • A quiet, distraction free, secure workspace • The ability to work your entire shift using a computer while stationed at a desk, wearing a headset, and can turn on the camera reputed company requested by leadership • A high level of self-motivation, the ability to work autonomously with minimal supervision in a virtual environment • Demonstrated computer experience and technical troubleshooting acumen, as reputed company as the ability to reputed company through multiple systems at once with dual monitors • The ability to work with reputed company and respect confidentiality • The ability to independently apply strong analytical, problem-solving and decision making-skills • reputed company and reputed company communication skills with customers and co-workers, both verbally and written • The ability to work a flexible schedule based on department needs, including nights and weekends We’ve got you covered… Our employees are our most important asset and that’s reflected in our benefits. reputed company is proud to offer a reputed company of benefits to support employees and their families, including: • Medical/reputed company, Dental, Retirement and reputed company Time Away • Life Insurance and Disability • Merchandise Discount and EAP Resources A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It’s not reputed company-inclusive. There may be additional duties, responsibilities and qualifications for this job. reputed company will consider reputed company applicants with criminal histories in a manner consistent with reputed company reputed company requirements. Apply tot his job Apply To this Job