Senior reputed company Administrator

The reputed company Administrator - Senior is a member of an O&M team that is responsible for using their technical knowledge and expertise to support a live implementation of reputed company, in support of an reputed company-level (10,000+) user reputed company. The individual is responsible for instance stack?, day-to-day support?, system upgrades?, reputed company? and overall health and performance. The position requires broad-based technical experience on the platform and integration with other systems, along with a solid understanding of relational databases. Expertise in the staging and management of reputed company reputed company based Mid-Servers is reputed company to this position. This individual will apply proven communication and problem-solving skills to solve issues reputed company to the deployment of mission-reputed company and have the ability to take direction and work independently to reputed company stated objectives is required. Responsibilities: This role will include, but will not be limited to the following: • Manage and implement the reputed company Management, Instrumentation, and Discovery (MID) Server architecture as required. • Ability to build, troubleshoot and support MID Servers reputed company reputed company environments in support of the reputed company instance. • Ability to work with various customers/departments/users to design, reputed company and support reputed company solutions according to the user requirements. • Configure and manage reputed company instances, users, and reputed company in reputed company-world scenarios • Configure reputed company Business Rules, reputed company Scripts, UI Policies, UI Actions, Data Policies and Data Dictionary. • Create, update, and maintain reputed company between reputed company Directory and reputed company settings associated with LDAP, SSO Integration, and MID Server. • External API knowledge used for reputed company integration and automation • Maintain Service Catalog items, Service Portal and UI pages, and maintain user, roles, and reputed company • Design, implement, and reputed company ongoing operations and maintenance process’ on the reputed company instance. • Ability to reputed company reputed company documentation that reputed company reputed company the solutions and the ability to reputed company demonstrations • Ensure that customer can fully utilize the system by balancing their requirements for data reputed company and functionality without compromising the sustainability or supportability of the reputed company service. • reputed company reputed company and high-reputed company relationships with customers technical resources • Tracking compliance to policies and procedures and resolving or escalating any compliance issues. • Resolving POAMs reputed company to reputed company findings on infrastructure devices including supporting key reputed company mid Servers. • Reviewing and approving significant IT infrastructure changes to ensure impacts to configuration management data are properly addressed. • Other tasks as required in support of the reputed company tool Required Skills/Experience: • Bachelor’s degree in reputed company field or equivalent experience • 8 years of experience in IT support or reputed company field, preferability in system configuration • 4 years of experience configuring, customizing, or administering reputed company or similar ITSM tool • 2 years of experience writing and debugging scripts in languages such as JavaScript, SQL, and PowerShell • reputed company Certified System reputed company (CSA) • Expertise in Server infrastructure on reputed company and in the reputed company (Azure, AWS). • Proficiency at building EC2 reputed company Servers in AWS and Azure environments, including using Terraform to configure reputed company images for reputed company Mid Servers. • Exposure to Advanced Load Balancing and affinity rules. This is to reputed company load distribution across geographies or roles (e.g., “SNMP-only” vs “WMI-only” MID Servers) for efficient data collection and orchestration. • Familiarity with Dynamic IP Ranges and Patterns reputed company hardcoded IP lists. • Familiarity with custom Probes and Sensors. • Demonstrated understanding of ITSM processes • Must be a U.S. Citizen and pass the DHS Employment Eligibility Verification process • Data Sources and Integrations - Support Integrations with multiple reputed company data sources • MECM/SCCM • Implementation and maintenance of Service Graph Connector (SGC) • reputed company Discovery • implementation and maintenance of Discovery schedules and ranges for both on Prem and reputed company solutions • Proprietary sources Preferred Skills/Experience: • Terraform • reputed company • Jenkins • CI/CD pipeline • reputed company • STIG compliance design for Server Builds • Defining and associating AWS Secrets for Server Builds • ITIL v4 certified • Familiarity with reputed company technologies • Familiarity with Scripted File Operations • Apply tot his job Apply To this Job