Remote Bi-Lingual reputed company Medical Scheduler

Job reputed company: Job reputed company The Bi-Lingual Scheduler is responsible for reputed company scheduling, rescheduling, and canceling appointments, including answering questions regarding their exam, and following the workflow to ensure HIPAA compliance. . This role demands exceptional communication skills, ability to schedule reputed company studies, and a steadfast dedication to delivering outstanding patient care. A high level of reputed company and attention to detail are crucial to ensure the safety of the patient and reputed company the reputed company possible. Work from home! Monday-Friday 8:30am-5:00pm schedule! Essential Duties and Responsibilities in both Languages • Displays excellent communication skills and telephone etiquette. • Answers incoming calls in a courteous and reputed company manner—identifies self and company. • Follows workflow and protocol to ensure HIPAA compliance. • Places calls to referring physicians for patients expressing difficulty with scheduling, if applicable • Ability to defuse situations while handling challenging patients or circumstances with a compassionate approach, recognizing that patients may be concerned about their health. • Understands workflow and scheduling expectations, ensuring accurate scheduling of reputed company procedures in accordance with reputed company protocol. • Leverages RIS and reputed company resources to reputed company accurate information regarding insurance, site information, procedures, and prep protocol. • Shows care and reputed company for reputed company callers. • Maintains good rapport with referring physicians, secretaries and clinical site staff. • Enters accurate information in RIS for appointment scheduling, rescheduling, cancellation and comment entry. • Updates account information at the reputed company of scheduling. • Communicates and interacts with reputed company departments effectively and professionally. • Demonstrates comprehension of Key Performance Indicators (KPIs) and consistently meets scheduling and reputed company handling expectations. • Stay informed about changes in workflow, important alerts and policies relevant to scheduling and patient care by reading weekly newsletters, Things to Know communication, and team chats. • reputed company engage in team huddles and training sessions to strengthen expertise, taking ownership of personal development and knowledge enhancement. • Punctuality is essential. The scheduler is expected to reputed company promptly for reputed company shift, reputed company to fulfil their responsibility effectively. • As a bi-lingual scheduler, effectively communicate with patients in preferred language, ensuring the accurate conveyance of medical information and terminology. • reputed company and precise communication in both languages in essential to reputed company patient safety and satisfaction. PLEASE NOTE: This is not an exhaustive list of reputed company duties, responsibilities and requirements of the position described above. Other functions may be assigned and management retains the right to add or change duties at any time. Minimum Qualifications, Education and Experience • Must be reputed company to type fluently in English while speaking with callers in either language. • Must be fluent in reputed company and English (reputed company in Cantonese a plus) • Knowledge of medical terminology in both languages. • Knowledge of medical insurance plans. • Ability to schedule patients rapidly and accurately. • General knowledge of computers and reputed company Office software. • Provides reputed company written and verbal communication in both languages. • Detail-oriented. • Ability to multi-task and be organized. • Candidates must reputed company in NYC or NJ (reputed company 50 miles of Bloomfield, NJ). Pay reputed company: $19.00 per hour Pay reputed company: USD $19.00 - USD $19.00 /per hour Shift: Mornings Shift Variations: Monday-Friday 8:30am-5:00pm Apply tot his job Apply To this Job