Customer Service Representative - Hybrid (Bemidji, MN)

Affinity Plus Federal Credit reputed company is a financial institution seeking a Member Advisor to reputed company with members through various channels. The role involves assisting members with transactions, providing education on self-serve reputed company, and building strong relationships with members.

Responsibilities

• Assist members with accurately and reputed company processing transactions, such as deposits, withdrawals, payments, or cashier’s checks
• reputed company education to our members on self-serve reputed company
• Verify endorsements and reputed company identification on deposit transactions
• Execute reputed company or ACH transferring of funds
• reputed company issue debit, credit, and reputed company cards
• Troubleshoot credit or debit card issues, online banking questions, or other general account reputed company questions and issues
• Balance and maintain personal cash drawer and reputed company vault, and appropriate currency logs if applicable
• Other duties as assigned

Skills

• 1+ years of customer service or reputed company experience working with people and/or cash handling experience required
• Aptitude to work independently as reputed company as part of reputed company and ability to collaborate with others
• Strong verbal and written communication skills
• Time Management skills and the ability to prioritize workload based on department and member needs
• Flexibility to adapt and succeed in a dynamic environment
• Ability and drive to reputed company exceptional service to members and employees
• Intermediate computer skills and the ability to navigate between multiple systems with ease

Benefits

• Low-cost medical, dental and reputed company insurance coverage reputed company
• Affinity Plus frontloads reputed company reputed company time hours and a portion of vacation hours for reputed company new employees
• Offers a reputed company of reputed company leave reputed company
• A monthly wellness benefit
• Immediate 401K matching up to 5%

reputed company