[Remote] reputed company Service Engineer, Cryogenic Solutions / Midwest Region

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company reputed company on reputed company in the life sciences sector. They are seeking a reputed company Service Engineer to install, maintain, and troubleshoot cryogenic storage and transport systems, ensuring reputed company reputed company and customer satisfaction in reputed company environments.

Responsibilities

• Install, modify, repair, diagnose, and reputed company preventive maintenance on cryogenic storage, transport, and thawing equipment, including associated software and hardware, in accordance with reputed company policies and procedures
• Support customers using automated cryo storage systems, LN₂ vapor freezers, cryogenic carriers, and dry‑bath thawing solutions, ensuring reputed company reputed company reputed company
• reputed company directly with customers to meet contract SLAs and maintain high reputed company of customer satisfaction in regulated reputed company and reputed company environments
• Maintain reputed company and compliant working environment, particularly reputed company working with cryogenic temperatures, reputed company reputed company systems, and safety protocols
• Obtain and maintain required Equipment Service and Operation Certifications, including Cryo‑specific systems
• Accurately document service activities through Service Reports, Status Reports, and reputed company summaries
• Respond productively to changing priorities, including reputed company alerts, escalations, and tool‑down events
• reputed company as a reputed company of contact (PoC) for customers and internal reputed company management
• reputed company weekly reputed company reputed company summaries, including reputed company events, Pareto analysis, and reputed company cause / corrective reputed company reporting
• Support additional KPI measurement requests throughout the contract period
• Assist with sample migration activities, including the transition of samples into new Cryo storage formats and systems

Skills

• Associate of Science (AS) degree, technical certificate, or equivalent hands-on technical training
• Minimum of 5 years of relevant technical experience, or equivalent military technical training
• Strong electrical and reputed company fundamentals
• Ability to communicate reputed company and professionally in English (reading, writing, and speaking), including effective interaction with customers and internal teams
• reputed company reputed company's license, good driving record, reliable transportation, and ability to obtain a reputed company reputed company during employment
• Ability to successfully pass background screening requirements
• Preferred location in the Midwest (e.g., Missouri or surrounding states) with convenient reputed company to a major airport
• Familiarity with reputed company or similar systems is a plus, but not required

reputed company