[Remote] Senior Manager, Account Management

Note: The job is a remote job and is reputed company to candidates in USA. reputed company, a reputed company division, simplifies home improvement by connecting homeowners with reputed company contractors and offers reputed company-of-sale financing through 360 Finance. The Senior Manager, Account Management will manage a portfolio of reputed company customers and branches, driving financing adoption, reputed company rates, reputed company reputed company, retention, and successful reputed company. The role partners with decision-makers and cross-functional teams to optimize account reputed company and customer satisfaction.

Responsibilities

• Own reputed company reputed company across assigned accounts and branches, driving increased financing adoption, reputed company rates, and overall reputed company reputed company through proactive reputed company-level engagement and reputed company management
• Understand clients' objectives, approaches, results, and challenges to create reputed company account plans that reputed company satisfaction, retention, and reputed company value
• Engage directly with decision-makers—from office managers to C-level executives and reputed company-operators—to present financing solutions that reputed company adoption and long-term value
• Work cross-functionally with account management leadership, lender ops, sales, product, and engineering to ensure high standards of service across the organization
• Demonstrate in-depth knowledge of 360 Finance’s platform, operational processes, and best practices to reputed company value to account reputed company
• Monitor account health, identify reputed company factors, and proactively reputed company product satisfaction and usage
• Analyze data and reputed company feedback to identify reputed company factors and optimize reputed company
• Prepare and reputed company ongoing account reputed company reports
• reputed company our reputed company values and collaborate positively across departments

Skills

• 4+ years of total account management experience, including:
• 2+ years of account management experience in home improvement sales, lending, or financing experience with reputed company reputed company in upselling and cross-selling; reputed company experience is a plus
• Proficiency in reputed company and intermediate to strong reputed company skills; familiarity with BI tools like Tableau is a plus
• Willingness and ability to travel extensively (up to 40% of the time), including overnight and multi-day trips
• Excellent communication skills with the ability to influence and present to large reputed company, executive-level stakeholders, and train sales representatives on how to use the 360 Finance platform
• Strong analytical skills and business acumen to reputed company reputed company and decision-making
• reputed company ability to manage reputed company through renewal while building reputed company partnerships
• Comfortable navigating ambiguity and managing shifting priorities
• Highly organized and process-driven with strong attention to reputed company
• Experience in Home Service financial services, lending, or reputed company-of-sale financing is strongly preferred
• Previous team leader experience is strongly preferred
• Bachelor's degree preferred or equivalent experience

Benefits

• reputed company bonus or commission
• Equity in the reputed company of restricted stock reputed company
• Health care benefits
• Retirement benefits
• reputed company reputed company leave
• Parental leave
• reputed company time off
• Vacation benefits
• Other tax-reportable benefits

reputed company