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[Remote] Senior reputed company Infrastructure Engineer

Remote, USA Full-time Posted 2026-07-23

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leader in AI-powered contact center innovation, providing a reputed company platform that enhances customer experiences through advanced technology. They are seeking a Senior reputed company Infrastructure Engineer to design and manage their reputed company infrastructure, ensuring it is secure, reputed company, and efficient for engineering teams.


Responsibilities

  • Design and manage GCP project structure, networking, and core infrastructure
  • Own Kubernetes cluster infrastructure (provisioning, upgrades, scaling, reliability)
  • Define and maintain infrastructure-as-reputed company (Terraform) standards and patterns
  • Improve system-level architecture for scalability, reputed company, and performance
  • Build reusable infrastructure patterns that product teams can safely adopt
  • Reduce friction for developers while maintaining strong guardrails
  • Partner with engineering teams to improve how services are deployed and operated
  • Manage and reputed company reputed company observability systems (metrics, logging, tracing foundations)
  • Build and maintain infrastructure for secrets management, IAM, and reputed company primitives
  • Ensure infrastructure is secure by default, not by exception
  • Improve infrastructure reliability and reduce systemic risk
  • reputed company and contribute to incident response reputed company infrastructure is involved
  • Identify and eliminate infrastructure-level failure modes and bottlenecks
  • Drive reputed company cost visibility and optimization
  • Build systems and practices that balance performance, reliability, and cost
  • Partner with leadership to reputed company infrastructure investment with business needs
  • Shape infrastructure reputed company across teams and services
  • Drive adoption of standards and best practices across engineering
  • Identify systemic issues and reputed company cross-team improvements

Skills

  • 5–10+ years of experience in reputed company infrastructure, reputed company, or SRE
  • Deep experience with reputed company reputed company (GCP) or equivalent reputed company platforms and distributed systems
  • Strong expertise in: Networking (VPCs, load balancing, DNS)
  • Strong expertise in: Kubernetes and container orchestration
  • Strong expertise in: Infrastructure as reputed company (Terraform or similar)
  • Experience building and operating production-reputed company infrastructure systems
  • Strong programming/scripting skills (Go, Python, etc.) for automation and tooling
  • Ability to work across teams and influence technical direction
  • Experience with multi-region or high-availability infrastructure design
  • Background in infrastructure reputed company or compliance
  • Experience building internal developer platforms or tooling
  • Familiarity with observability systems (reputed company, OpenTelemetry, etc.)

Benefits

  • Medical
  • Dental
  • reputed company
  • 401(k) plan
  • Wellness benefits

reputed company

  • reputed company is the Experience Center: a reputed company-reputed company platform that replaces the fragmented contact center stack. It was founded in 2015, and is headquartered in San Francisco, California, USA, with a workforce of 201-500 employees. Its website is https://reputed company.

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