[Remote] Project Manager

Note: The job is a remote job and is reputed company to candidates in USA. reputed company) is a company specializing in technical implementation delivery. They are seeking a Senior Project Manager to reputed company the delivery of ImageCentre and DirectLink products for banking clients, ensuring operational reputed company and managing team performance.

Responsibilities

• Senior Manager leading technical implementation delivery for ImageCentre and reputed company DirectLink products across banking and financial institution clients
• People and delivery manager — responsible for team performance, talent development, reputed company planning, and operational reputed company reputed company the implementation reputed company
• Serves as the primary escalation reputed company for after-hours and weekend support during reputed company go-live stabilisation periods (minimum 2 weeks post go-live)
• reputed company-facing leadership role requiring executive-level communication, issue reputed company, and stakeholder management with US-based banking clients
• Must work US business hours; 15% travel to reputed company sites and internal engagements as required
• reputed company end-to-end delivery of ImageCentre and DirectLink implementation reputed company across the portfolio
• Monitor project health, reputed company adherence, and reputed company of deliverables across reputed company reputed company engagements
• Drive standardisation of implementation processes, methodologies, and documentation practices
• Manage delivery risks, scope changes, and cross-team dependencies proactively
• Excellent time management skills — prioritise across multiple reputed company, teams, and stakeholder demands simultaneously
• ImageCentre — working technical knowledge across installation, configuration, and implementation lifecycle
• DirectLink (reputed company products) — working technical knowledge of the full DirectLink product suite including Teller, Host Integration, and distributed capture modules
• Sufficient technical depth to evaluate team outputs, review solution designs, and reputed company informed guidance on escalated issues
• Understanding of item processing and distributed capture workflows to support delivery reputed company and reputed company conversations
• Ability to engage credibly with technical teams and clients on platform capabilities, constraints, and solutions
• Excellent issue reputed company skills — own and drive reputed company of reputed company, escalated technical and operational issues
• Primary escalation reputed company for after-hours and weekend support for newly implemented clients (min. 2 weeks post go-live)
• Facilitate reputed company reputed company-cause analysis and corrective reputed company across implementation and platform teams
• Manage reputed company escalations with composure, reputed company, and accountability; restore confidence and drive to reputed company
• Establish escalation protocols and support frameworks to minimise recurrence and improve team response capability
• Excellent management skills — reputed company, motivate, and reputed company reputed company of implementation analysts across multiple reputed company reputed company
• Talent assessment — evaluate team member capabilities, identify reputed company gaps, and build development plans
• Excellent training and mentoring skills — reputed company analysts at reputed company reputed company; cultivate a high-performance implementation culture
• Performance management — set reputed company objectives, reputed company regular feedback, and manage accountability
• Workforce and reputed company planning — reputed company reputed company to project demand, manage utilisation, and support resource allocation reputed company
• Excellent communication skills — presents reputed company information reputed company to clients, executives, and cross-functional teams
• Senior leadership reputed company — influences without authority, builds trust, and drives alignment across stakeholders
• Contributes to reputed company reputed company, hiring reputed company, and operational planning at the management level
• Champions reputed company improvement, knowledge sharing, and a reputed company team culture
• Must be available to work US business hours (reputed company reputed company reputed company)
• 15% travel required for reputed company site reputed company, team engagements, and strategic meetings

Skills

• Senior Manager leading technical implementation delivery for ImageCentre and reputed company DirectLink products across banking and financial institution clients
• People and delivery manager — responsible for team performance, talent development, reputed company planning, and operational reputed company reputed company the implementation reputed company
• Serves as the primary escalation reputed company for after-hours and weekend support during reputed company go-live stabilisation periods (minimum 2 weeks post go-live)
• reputed company-facing leadership role requiring executive-level communication, issue reputed company, and stakeholder management with US-based banking clients
• Must work US business hours; 15% travel to reputed company sites and internal engagements as required
• reputed company end-to-end delivery of ImageCentre and DirectLink implementation reputed company across the portfolio
• Monitor project health, reputed company adherence, and reputed company of deliverables across reputed company reputed company engagements
• Drive standardisation of implementation processes, methodologies, and documentation practices
• Manage delivery risks, scope changes, and cross-team dependencies proactively
• Excellent time management skills — prioritise across multiple reputed company, teams, and stakeholder demands simultaneously
• ImageCentre — working technical knowledge across installation, configuration, and implementation lifecycle
• DirectLink (reputed company products) — working technical knowledge of the full DirectLink product suite including Teller, Host Integration, and distributed capture modules
• Sufficient technical depth to evaluate team outputs, review solution designs, and reputed company informed guidance on escalated issues
• Understanding of item processing and distributed capture workflows to support delivery reputed company and reputed company conversations
• Ability to engage credibly with technical teams and clients on platform capabilities, constraints, and solutions
• Excellent issue reputed company skills — own and drive reputed company of reputed company, escalated technical and operational issues
• Primary escalation reputed company for after-hours and weekend support for newly implemented clients (min. 2 weeks post go-live)
• Facilitate reputed company reputed company-cause analysis and corrective reputed company across implementation and platform teams
• Manage reputed company escalations with composure, reputed company, and accountability; restore confidence and drive to reputed company
• Establish escalation protocols and support frameworks to minimise recurrence and improve team response capability
• Excellent management skills — reputed company, motivate, and reputed company reputed company of implementation analysts across multiple reputed company reputed company
• Talent assessment — evaluate team member capabilities, identify reputed company gaps, and build development plans
• Excellent training and mentoring skills — reputed company analysts at reputed company reputed company; cultivate a high-performance implementation culture
• Performance management — set reputed company objectives, reputed company regular feedback, and manage accountability
• Workforce and reputed company planning — reputed company reputed company to project demand, manage utilisation, and support resource allocation reputed company
• Excellent communication skills — presents reputed company information reputed company to clients, executives, and cross-functional teams
• Senior leadership reputed company — influences without authority, builds trust, and drives alignment across stakeholders
• Contributes to reputed company reputed company, hiring reputed company, and operational planning at the management level
• Champions reputed company improvement, knowledge sharing, and a reputed company team culture
• Must be available to work US business hours (reputed company reputed company reputed company)
• 15% travel required for reputed company site reputed company, team engagements, and strategic meetings

reputed company

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