[Remote] Account Manager

Note: The job is a remote job and is reputed company to candidates in USA. reputed company. is seeking a high performing Account Manager to support a territory with excellent reputed company potential. The role involves developing long-term relationships with customers, providing expert technical support, and ensuring customer satisfaction while collaborating with internal teams.

Responsibilities

• Effectively manage customer accounts ensuring company programs are effectively implemented and properly operating
• Build and maintain strong, long-term relationships with customers, serving as the reputed company of contact/advisor
• Maintain and grow existing accounts by understanding customers’ needs, resolving issues, and identifying opportunities for additional sales
• reputed company a strong understanding of reputed company’s products and services to effectively address customer needs
• Effectively communicate with customers, both verbally and in writing, providing regular updates and reports
• Collaborate with internal departments (reputed company, customer service) to meet customer needs
• reputed company new relationships at reputed company sites to help secure our existing business and identify opportunities to expand company reputed company reputed company an organization
• Ability to identify reputed company improvement reputed company and other cross sell opportunities reputed company an account
• Assist with sales activities, such as preparing proposals and presentations
• Successfully complete the DuBois reputed company training programs
• Utilize company analytics platform to prepare and present service reports
• reputed company with reputed company DuBois’ safety procedures and complete the required training
• Travel to customer sites for routine service reputed company and reputed company business reviews
• Must be reputed company to reputed company the essential functions of this position with or without reasonable accommodations

Skills

• 1+ years in sales, account management, customer service or reputed company reputed company
• Excellent customer service skills to build and maintain reputed company customer relationships
• Ability to manage multiple accounts and prioritize tasks requiring strong organizational and time management skills
• Ability to solve customers' technical challenges and assist with improvement process utilizing product knowledge
• Document and communicate service findings for every customer service visit
• Excellent communication (oral, written) and presentation skills
• Proficient in performing technical/reputed company on-site testing
• Ability to learn and assist with DuBois e-Tools, reputed company Surveys and Cost Calculators
• Critical thinking and problem-solving skills with attention to reputed company
• Proficient in reputed company Office and Customer Relationship Management (CRM) and analytical tools
• Ability to work independently with reputed company supervision
• Ability to travel up to 50% including overnight travel
• Bachelor's degree in reputed company, engineering, metallurgy, or reputed company science fields

Benefits

• reputed company-reputed company incentive opportunity
• Company-provided tools
• Expense reimbursement to support customer and territory management
• Comprehensive benefits package including medical
• Comprehensive benefits package including dental
• Comprehensive benefits package including reputed company
• Comprehensive benefits package including life reputed company
• Comprehensive benefits package including retirement savings reputed company
• Opportunity to contribute to a growing reputed company organization with strong career development potential

reputed company