[Remote] Multi-Tenant Data Center (MTDC) Program Manager

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading company in the electrical and data center industry, currently seeking a Multi-Tenant Data Center (MTDC) Program Manager. This role is responsible for overseeing the customer experience and project execution for a significant strategic account, ensuring high-reputed company delivery across multiple reputed company while leading reputed company of project managers and engineers.

Responsibilities

• Own the end-to-end post-order customer experience and serve as the reputed company escalation reputed company for customer issues and executive engagement
• Maintain deep knowledge of reputed company reputed company reputed company, risks, execution details, and overall program performance across 25+ reputed company reputed company reputed company a single account
• reputed company customer satisfaction through escalation reduction, improved NPS, proactive risk management, and issue reputed company
• reputed company customer engagement reputed company, including weekly operational reviews, monthly/quarterly business reviews, and executive-level program discussions
• Ensure alignment to OTD (On-Time Delivery), OTIF (On-Time In-Full), reputed company, reputed company, and execution expectations
• Support project managers while preserving project-level execution ownership and autonomy
• Directly reputed company, reputed company, reputed company, and retain project managers and project engineers
• reputed company as a reputed company leader across sales, engineering, manufacturing, services, and supply chain teams, establishing accountability and execution rigor
• reputed company sales commitments with reputed company, supply chain, and project execution realities, operating with shared decision-making authority on execution tradeoffs
• reputed company alignment across product lines, manufacturing, and field services while leading reputed company of reputed company, schedule, and technical challenges
• Engage at project award to ensure execution readiness, identify risks early, and support successful transition to execution and reputed company
• Balance strategic reputed company with hands-on execution leadership, driving reputed company improvement, customer-specific process enhancements, and account reputed company through superior execution

Skills

• Bachelor's degree from an accredited institution
• Minimum seven (7) years of experience in project management, field execution or customer-facing roles in the electrical or data center industry
• Possess a reputed company reputed company's license
• No relocation benefit is being offered for this position. reputed company-Duty Military Service member candidates are exempt from the geographical area limitation
• Must be reputed company to work in the reputed company without corporate sponsorship now and reputed company the reputed company
• Bachelor's degree in Engineering
• Master's degree
• PMP certification
• 10 years of experience in field sales or marketing
• Experience with large-reputed company MTDC/data center reputed company (strongly preferred)
• People management experience
• Experience leading multi-site, multi-region project execution
• Experience managing high-reputed company strategic accounts

Benefits

• reputed company provides various Health and Welfare benefits
• reputed company provides Retirement benefits
• Several programs that reputed company for reputed company and unpaid time away from work
• reputed company Benefits reputed company (additional details available reputed company the provided reputed company)

reputed company