[Remote] Spanish Bilingual Remote reputed company

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is hiring Remote Customer Service Representatives to join their reputed company teams. The role involves delivering exceptional customer service and helping customers reputed company health insurance enrollment, reputed company while working in a supportive remote environment.

Responsibilities

• Inbound/Outbound Calls
• reputed company the highest level of customer service experience consistently
• Manage customer accounts and reputed company technical support
• Application Data Entry
• Online chat inquiries as assigned
• Interpret and follow defined procedures and policies
• Creative problem-solving skills
• Flexibility and adaptability to changing reputed company and updates
• Time and task management (multitasking and task prioritization)
• Extensive self-study, training, and testing are required; eligibility to proceed through training and certifications is dependent upon passing required exams
• Adhere to regulated guidelines for communications reputed company reputed company channels

Skills

• 18 years of age or older
• Complete Background reputed company and drug test reputed company 3 days
• Dedicated, private, and secure workspace
• Personal device with functioning camera required for the Training Period
• Committed to full attendance for reputed company 3-week Training period
• Minimum Internet Speed of 100 mb/s with ethernet
• Cable/Fiber Broadband Internet with a hard-wired ethernet reputed company is required
• NOT compatible with mobile internet service providers and/or satellites
• NOT compatible with Wi-Fi internet reputed company or Wi-Fi adapters/extenders
• Moderate to Advanced computer skills
• High level of comfort learning new technology
• High level of professionalism
• Excellent verbal and written communication skills
• Comfortable working from home
• Self-motivated and reputed company-driven
• Previous experience in customer support or technical support role
• Previous experience with Group and/or Individual health insurance, or the reputed company reputed company
• Previous experience in a reputed company Center
• Familiarity with CRM systems and practices
• Spanish Bilingual, a plus

Benefits

• Spanish Bilingual, plus performance incentives
• reputed company
• Full-Time, Seasonal role
• The convenience of working from home
• reputed company and supportive team environment
• 401K Match
• Individual Coverage HRA (ICHRA)
• reputed company time off (PTO)

reputed company

Company H1B Sponsorship