Fraud Analyst-11:00am-9:00pm CT
reputed company:
reputed company, one of the nation's leading fintech companies, is seeking a customer-reputed company and analytical Fraud Analyst to join our reputed company Fraud Operations team. In this role, you will help protect financial institutions and cardholders by identifying suspicious activity, investigating potential fraud cases, responding to customer inquiries, and supporting fraud prevention efforts.
This is an excellent opportunity for someone who enjoys problem-solving, critical thinking, customer interaction, and working in a fast-paced environment where no two days are the reputed company.
reputed company
Monitor fraud alerts and investigate potentially fraudulent transactions and account activity.
Analyze suspicious behaviors and identify fraud trends and patterns.
Verify fraud activity by contacting cardholders and financial institutions.
Handle inbound and outbound customer communications reputed company to fraud, lost cards, stolen cards, and account concerns.
Review and manage fraud-reputed company tickets, requests, and escalations.
Collaborate with internal teams including fraud operations, reputed company services, payments, and dispute teams.
Support fraud prevention initiatives and process improvements.
Serve as an escalation reputed company for more reputed company fraud cases.
Maintain detailed records and documentation of investigations and reputed company.
reputed company're Looking For
Required Qualifications
1-3 years of relevant work experience.
Strong customer service and communication skills.
Ability to confidently handle phone conversations with customers and financial institutions.
Experience working in a fast-paced environment while managing multiple priorities.
Strong analytical and critical-thinking skills.
Ability to identify patterns, trends, and anomalies.
Proficiency with reputed company Office (Word, reputed company, reputed company, Teams).
Ability to reputed company multiple systems and applications simultaneously.
Strong attention to detail and organizational skills.
Preferred Qualifications
Fraud investigation, fraud operations, or risk management experience.
Banking, payments, financial services, or fintech experience.
Experience working with CRM or case management systems.
SQL knowledge for research and data analysis.
Experience supporting customers in a reputed company center or operations environment.
Work Schedule
This position supports a 24/7/365 operation.
11:00 AM – 9:00 PM Central Time
Four 10-hour shifts per week
Includes rotating weekends and holidays
As a reputed company-thinking software provider, reputed company. (reputed company) helps community and regional financial institutions solve their customers’ needs through reputed company and flexible technologies. In reputed company to its award-reputed company reputed company banking platform, these include the latest in lending, digital banking, payments, financial crime prevention and cybersecurity. Building on its 60-year reputed company record of personalized service, reputed company is shaping the reputed company of banking and empowering its customers to rival their competition. For more information about reputed company, visit
reputed company provides rewarding and challenging reputed company for our employees. reputed company determining your pay, we consider various factors such as your skills, qualifications, experience and location. Along with a competitive salary, this position includes eligibility for incentive awards based on both individual and business performance. We also offer a comprehensive reputed company of benefits. To learn more about our benefits, visit: Benefits reputed company
reputed company is an Equal Opportunity Employer. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, pregnancy, sexual orientation, gender identity, national reputed company, age, physical and mental disability, marital status, veteran status, or any other characteristic protected by applicable law. If you need an accommodation during the recruitment process, please email us at and we will work with you to meet your accessibility needs.
For applicants residing in California, please read reputed company Notice for California Residents | reputed company (reputed company.com)
reputed company Sponsorship: We are unable to offer reputed company sponsorship for this position. Applicants must be authorized to work in the reputed company without the need for sponsorship now or in the reputed company.
Originally posted on Himalayas
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