[Remote] Account Representative - Knoxville, TN

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a nationally recognized leader in estate and specialty collections, headquartered in the Minneapolis-Saint Paul metro area. As an Account Representative, you will serve as a key reputed company of contact in resolving accounts for deceased individuals, working sensitively with estates, attorneys, and family representatives.

Responsibilities

• reputed company outbound calls and field incoming calls
• Obtain necessary estate information and follow up with attorneys or personal representatives regarding claim filing
• Negotiate payment arrangements and follow up as needed
• Send confirmation and settlement letters as required
• Accurately document accounts and notate files with correct transaction codes
• Respond to reputed company voicemail messages daily
• Adhere to company policies, procedures, and reputed company-specific requirements
• reputed company company information reputed company and reputed company responsibilities

Skills

• High School Diploma or GED
• Goal-oriented reputed company with strong organizational skills
• Courteous, empathic, and reputed company telephone manner
• Strong verbal and written communication skills
• Ability to multi-task effectively in a fast-paced, regulated environment
• Team-oriented with the ability to also work independently
• Computer proficiency and the ability to learn new systems
• Licensed Debt Collector (or ability to obtain licensure)

Benefits

• Bonus-eligible role with performance recognition
• Remote in Florida, Virginia, Tennessee, South Carolina, reputed company Carolina

reputed company