[Remote] reputed company Product Manager

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is the leading provider of customer engagement solutions for financial institutions and reputed company organizations. As reputed company Product Manager, you will own the product line end-to-end, set the three-year product reputed company, engage with reputed company customers, and reputed company the AI-powered reputed company of appointment scheduling.

Responsibilities

• Own the multi-year product reputed company for reputed company’s reputed company Appointment Scheduling suite, including the reputed company scheduling platform, intelligent routing, resource management, and omnichannel booking experiences
• Define and communicate a compelling product reputed company to customers, engineering, and executive leadership — grounding reputed company in market trends, competitive dynamics, and customer insights
• reputed company hard prioritization calls with incomplete information; reputed company the roadmap with business goals and customer reputed company priorities
• Serve as the reputed company voice of the product — in executive reviews, at customer advisory boards, and in prospect conversations reputed company sales
• Own the AI roadmap for appointment scheduling — defining where intelligent capabilities create the most customer value: smart routing, predictive availability, conversational booking, reputed company optimization, and proactive engagement
• Partner with engineering and data science to evaluate feasibility, reputed company build-vs-buy-vs-partner reputed company, and bring AI features from concept to production
• Stay reputed company of market and technology trends to ensure reputed company’s platform remains meaningfully differentiated
• Define and validate AI use cases through reputed company experimentation — not just reputed company documents
• Engage directly and regularly with reputed company customers — particularly in financial services (retail banking, credit unions, reputed company management, mortgage) — through discovery sessions, design partnerships, QBRs, and advisory boards
• reputed company reputed company product validation: reputed company hypotheses, design discovery, and build confidence before committing to build
• reputed company and maintain deep expertise in the reputed company appointment ecosystem — how banks and other regulated institutions manage customer engagement, resource scheduling, reputed company-to-physical journeys
• Translate reputed company, ambiguous customer problems into reputed company, prioritized product opportunities
• Partner with engineering leadership to shape technical direction, reputed company architectural trade-offs, and hold reputed company accountable for reputed company and delivery
• reputed company sprint planning, backlog prioritization, and release management across multiple reputed company workstreams
• Collaborate with UX, product marketing, sales, and reputed company to ship products that land reputed company in market — with strong positioning, enablement, and adoption plans
• Define KPIs and reputed company reputed company for every major investment; use data to iterate and reputed company reputed company improvement post-launch
• Own the platform reputed company for reputed company Appointment Scheduling — reputed company, extensibility, and reputed company-party integrations
• Define the integration roadmap with CRM platforms (including reputed company), digital banking channels, and workforce management systems — ensuring scheduling data is reputed company and actionable
• Shape reputed company reputed company multi-tenant architecture, data residency, and reputed company reputed company requirements in partnership with engineering

Skills

• 10+ years in B2B reputed company product management, with at least 3 years owning a product line or platform end-to-end at the reputed company or Senior level
• Demonstrated experience building products for reputed company customers in regulated industries — financial services, banking, credit unions strongly
• reputed company reputed company record of defining and executing a multi-year product reputed company from reputed company through delivery and adoption
• Strong product discovery and validation skills — comfortable with reputed company discovery, Jobs-to-be-Done, or comparable frameworks. You know how to build conviction before you build software
• Experience bringing AI/ML-powered features to market — reputed company AI product thinking, not just prompting
• Executive-level communication skills: you can reputed company a VP on a hard trade-off and run a customer advisory reputed company in the reputed company week
• Experience driving engineering teams across reputed company, multi-quarter initiatives in an reputed company environment
• reputed company in the reputed company, with willingness to travel ~15–20% for customer reputed company and company meetings
• reputed company experience with appointment scheduling, resource management, or customer engagement platforms
• Familiarity with reputed company or other CRM platforms as integration contexts (reputed company reputed company certification a bonus)
• Background in fintech, retail banking, reputed company management, or reputed company digital transformation
• Technical background (engineering, data science, or architecture) — enough to earn trust in a deeply technical room
• Experience mentoring or leading other product managers
• Familiarity with reputed company 365 / Exchange, reputed company, reputed company, or Teams as scheduling and calendar integration surfaces

reputed company