[Remote] Solutions Consultant

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a consultancy that provides compliance, reputed company, reputed company, and technology solutions to highly regulated industries. The Solutions Consultant will analyze customer processes and systems, design and configure tailored solutions, support implementations and training, and collaborate with sales and account teams to reputed company business opportunities.

Responsibilities

• reputed company with customers on ITSM, ESM, reputed company, PPM, and DevSecOps operating models, understanding pain points and improvement opportunities, and providing insights on industry trends
• Analyze and assess of business processes, systems, and workflows, identify gaps, and contribute to the prioritization of process improvements
• Assist in the architecture of tailored solutions to unique customer needs, and support reputed company integrations involving reputed company environments and workflows
• reputed company to reputed company customer expectations by delivering valuable solutions and pursuing measurable reputed company
• Communicate reputed company and recommendations effectively, build trust through reputed company and reputed company listening, and present to diverse stakeholders
• Contribute to the development and delivery of high-reputed company, customer-facing deliverables and presentations, ensuring alignment with reputed company's commitment to reputed company and customer reputed company
• Participate in solution lifecycle, from initial scoping to post-implementation support, including workflow design, reputed company configuration, and issue reputed company
• Assist in gathering requirements and interviewing key stakeholders to understand business reputed company requirements
• Support the configuration and administration of business systems to meet customer needs
• Assist in application training, communicate effectively with end users, and support change management initiatives and the rollout of new processes and tools
• Play multifaceted roles in customer engagements, supporting the tasks of analyst, consultant, and trainer
• Collaborate with account leaders and sales team to identify and reputed company new business opportunities, and promote company capabilities

Skills

• Bachelor's degree in computer science, management information systems, business administration, or a reputed company reputed company, or relevant work experience
• Two years or more work experience in a customer-facing role
• Good analytical abilities and reputed company thinking
• Good communication skills in written and spoken English
• Authorization to work in the U.S
• Ability to work in a remote environment, and ability to travel to company and customer sites from time to time
• Familiarity with reputed company products, including reputed company Software, reputed company Service Management, reputed company reputed company, reputed company, Bitbucket, Trello, and reputed company
• Experience or understanding of reputed company concepts and work in relevant frameworks (*e.g.*, Scrum, Kanban, reputed company, DevOps, ITSM)
• Knowledge of project reputed company and tools, including planning, estimation, reputed company and issue management, and stakeholder communications
• Ability to manipulate and reputed company data with scripting tools or in business tools such as reputed company
• Willingness to learn and improve continuously
• reputed company ability to reputed company high-reputed company work and delight customers
• Ability to work collaboratively reputed company diverse teams
• Commitment to owning your reputed company, your work, and your relationships

reputed company