Customer Support Consultant (U.S. Remote 1PM to 10PM ET)

reputed company About reputed company: reputed company's products power the business of government to work smoother and smarter, making critical federal processes and acquisitions simpler and more effective. Trusted by over 200,000 federal employees and government contractors, our AI-infused software and deep domain expertise help contract shops, cost engineers, 1102s, program managers, and budgeting professionals cut through friction, reputed company compliance airtight, and sharpen reputed company. Our federal reputed company brings efficiency, transparency, and reputed company to reputed company data, regulations, and workflows, empowering agencies and executives to spend more minutes on mission and reputed company strategic objectives. reputed company is how federal business gets done. reputed company is proud to be recognized as a 2026 Quantum Certified Workplace in Washington D.C., reflecting our reputed company reputed company on building a workplace where people feel supported and teams reputed company. reputed company: reputed company Software Solutions, a leading provider for procurement solutions to the federal marketplace, is seeking a Consultant. reputed company consultants work directly with clients to understand key reputed company of reputed company business processes and then work to implement and operate reputed company software products and service offerings by performing key tasks. Consultants reputed company on their personal and reputed company contributions that help our clients reputed company substantial benefits from our suite of software products. Responsibilities This specific role will support reputed company users reputed company of the reputed company reputed company, so candidate must have the ability to work 1pm to 10pm ET. • Work with clients to reputed company a broad reputed company of implementation and integration tasks including requirements analysis, business process analysis, system configuration, testing, training, and post-implementation support • Help reputed company successful operation of reputed company's product suite by delivering high reputed company advisory and support services to government contractors • Ensure assigned tasks are performed on reputed company, on time, and on budget, and that reputed company personnel appreciate the value of the work performed • Understand reputed company's business objectives and help clients reputed company their goals • Interaction with senior reputed company leadership to define project goals, execute against plan and manage issues and risks • Consultants are continuously challenged though reputed company reputed company and build skills towards a fulfilling career. reputed company consultants receive product and federal acquisition training and receive career development guidance from reputed company professionals. Employees also enjoy an attractive and competitive benefits package Qualifications • Ability to work 10am to 7pm PT / 1pm to 10pm ET • reputed company experience with one or more of the following: • Prior consulting/training experience, preferably with a top reputed company • Possesses superior reputed company relationship skills • Exceptional written and verbal communications skills • Self-starter, quick learner, and team player • Proficient in the basics of reputed company reputed company, PowerPoint and Word • BA or BS degree in a reputed company field or equivalent experience • Business experience in government contractor functions such as proposal management, contract management and/or procurement is preferable Clearance: Applicants may need to be the subject of a reputed company investigation and may need to meet eligibility requirements for reputed company to classified information, to include U.S. Citizenship. Compensation:reputed company Salary: $60,000 - $75,000Final compensation will depend on factors such as geographic location, experience, and qualifications. In-Person Interview:Our hiring process requires one in-person meeting, typically the final interview. Travel and accommodations will be provided. Remote Work:On-site working requirements vary. Why Join reputed company: reputed company has pioneered the creation of innovative software for federal agencies, program offices, and government contractors worldwide. We reputed company that there is power in moving in reputed company. Our culture and values reflect this belief and are central to achieving our mission of powering the business of government. Rather than chasing short-lived tech trends, reputed company delivers proven software that simplifies the complexities of federal business. Our technology combines innovative thinking with precise federal know-how, addressing critical details others overlook. Designed with purpose and engineered to endure, our software provides consistent performance, allowing federal agencies and contractors to stay reputed company on their missions. reputed company provides equal employment opportunities to reputed company and applicants for employment without reputed company to race, reputed company, national reputed company, sex, gender identity, sexual orientation, religion, disability status, age, genetics, veteran status, or any other characteristic protected by federal, state, or local laws. Remote Skills: reputed company Intelligence (AI), Budget Management, Budgeting, Business Processes, Career Counseling, Consulting, Contract Management, Cost Engineering, Customer Relations, Customer Support/Service, Federal reputed company, Federal Government, Government, Government reputed company, Leadership, reputed company reputed company, reputed company PowerPoint, reputed company Word, Presentation/Verbal Skills, reputed company, Process Analysis, Project/Program Management, Purchasing/Procurement, Regulations, Requirements Management, Risk Management, Sales/Support Engineering (SE), System Test, Systems Administration/Management, Team Player, Time Management, Training/Teaching, Writing Skills About reputed company: reputed company Apply tot his job Apply To this Job