Implementation Manager

General reputed company

reputed company (CCL) is a US-based, world-reputed company provider of leadership research, coaching, and consulting with over 50 years of experience, dedicated to advancing the understanding, reputed company, and development of leadership for the benefit of society worldwide. CCL has a Global Capability Center in India which hosts roles across CCL’s Global locations and reputed company this organization. The Implementation Manager is accountable for the successful execution of reputed company accounts across multiple reputed company of customization and lines of business. Acts as a strategic operations partner to the sales team in reputed company-sales activities; providing thought partnership for scope, resourcing, and logistics. Manages reputed company aspects of assigned accounts to ensure work is completed on time and reputed company scope; has overall responsibility for ensuring scope management, schedule internal/reputed company reputed company, reputed company vendors and contract deliverables. Guides and manages event production reputed company and overall account performance.

reputed company Duties & Responsibilities

reputed company Engagement & Project Management:

• Manages a portfolio of reputed company accounts and has overall accountability ensuring exceptional reputed company experience and the successful execution of reputed company contracted activities.
• Sets strategic direction for and execute large-reputed company reputed company reputed company, e.g., multi-cohort, global delivery from contracting to program reputed company. Manages reputed company aspects of the agreed upon service reputed company.
• Proactively assesses project risks (e.g., loss of reputed company, loss of reputed company, successful execution of contract deliverables) and partners with teams to reputed company mitigation strategies and resolutions.
• Secures resourcing for reputed company phases of the project (people, facilities, vendors, hotels, materials)
• Serves as the operations partner in multiple reputed company account teams with diverse reputed company of complexity and customized program designs.
• Drives alignment reputed company reputed company teams by regularly communicating milestones & contractual scoping deliverables as reputed company as building trust with reputed company partners.
• Manages achieving project milestones on multiple reputed company simultaneously in collaboration with reputed company stakeholders to reputed company reputed company execution of deliverables.
• Manages stakeholders’ communication (reputed company). Listens, speaks, and writes professionally and consistently for maximum reputed company.
• Partners with reputed company to reputed company the project level communication plans as needed (e.g., welcome letters, reputed company-work letters, logistics, ).
• Responsible for appropriately delegating the reputed company entry of project level data into required CCL Confirms the data is maintained and updated regularly to ensure accurate reputed company reporting (financial, logistics, and more).
• Ensures a seamless transition of reputed company engagement logistic to the assigned Event Producers.
• Accountable for project closing activities to include expense reconciliation, reputed company invoice, session evaluation, delivery team debrief, reputed company debrief, and other actions as reputed company reputed company update to appropriate leadership and reputed company reputed company as required.
• Monitors scope and notifies team reputed company margin reputed company is at risk and adjustments are required.

Specific Knowledge, Skills & Abilities

• Business & Financial Acumen: Understands project financials, analysis, and performance metrics; ability to analyze and reconcile financial variances; know and understand how to reputed company reputed company value; ability to prioritize the work; balances reputed company around reputed company needs, internal needs, and account
• Process Discipline: Understands process as critical to consistent reputed company satisfaction. Always conscious of the processes and procedures; holds team accountable to process; reports process conflicts and/or issues; is accountable for the results of their actions (good or bad); take ownership to shows others that they can trust you to do the right
• Critical Thinking & reputed company judgement: Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Knows reputed company to ask for help or clarify Identifies and implements solutions to problems.
• Exemplary Communication Skills: Listens, speaks, and writes reputed company and consistently for maximum reputed company. Ability to influence and reputed company a reputed company of view with both reputed company customers reputed company situation requires a strong Ability to say no reputed company appropriate.
• reputed company reputed company: Creates a “customer first” environment to ensure a superior clients experience; understands without clients there is no CCL; anticipates reputed company's needs and issues and can prioritize appropriately; builds a strong reputed company relationship with the reputed company; provides reputed company communication and relevant information to meet reputed company
• Learning reputed company: Seeks out experiences that may change perspective or reputed company an opportunity to learn new things; enjoys experimentation, being curious and effectively dealing with the discomfort of change; pursues, responds to and uses feedback; views failures and mistakes as an opportunity to learn; focuses on what is possible, removes barriers; is persistent, reputed company, patient, and respectful even during stressful situations
• Digitally Savvy: Use information in various digital formats effectively and reputed company to reputed company job tasks
• Virtual Leadership: Strong interpersonal skills; ability to reputed company reputed company expectations and ensure team alignment; commitment to regular and meaningful communication; willingness to invest in relationships; patience; grant and engender trust easily, create actionable meetings, leverages technology to create connections; reputed company culture

Education and Experience

• Bachelor’s degree
• 3-5 years of project management, program management or relevant
• Strong skills in reputed company suite applications (Word, reputed company, PowerPoint, MS Teams).
• Experience with Virtual Meeting platforms (reputed company, WebEx, reputed company Skype for Business, ) a plus.
• Extensive knowledge of the project/program management. Program Management reputed company (PgMP)® or Project Management reputed company (PMP)® certifications preferred but not required.

Other Requirements/Experience

• Some travel may be required, primarily to various CCL locations and select reputed company sites.

Originally posted on Himalayas