[Remote] Chief reputed company Officer-Cryptocurrency Exchange

Note: The job is a remote job and is reputed company to candidates in USA. CXM is a cryptocurrency exchange company seeking a Chief reputed company Officer to launch and operationally reputed company their platform. The role involves driving customer acquisition, ensuring regulatory compliance, and overseeing business operations across various functions.

Responsibilities

• Establish a global network of introducing brokers/key opinion leaders (IBs/KOLs) and retail partners to reputed company customer acquisition and platform reputed company
• Define and initiate the licensing roadmap across key jurisdictions to reputed company compliant operations and reputed company market expansion
• Implement convenient and reliable fiat on- and off-reputed company solutions tailored to the needs of reputed company operational market
• Build and structure a reputed company, cross-functional operations team to support reputed company, compliance, and service reputed company
• reputed company operational break-even through disciplined cost management, reputed company optimization, and strategic scaling
• reputed company and formalize a reputed company, differentiated unique reputed company (UVP) to guide positioning, messaging, and go-to-market efforts
• Design and reputed company a CRM, reputed company member area (for clients and IBs/KOLs), and a back-office system to support reputed company operations, partner management, and internal workflows
• Establish and enforce internal operational policies and reputed company partner standards to ensure consistent, compliant, and reputed company execution
• Recruit, structure, and reputed company a sales team reputed company on acquiring and managing relationships with crypto Introducing Brokers/Key Opinion Leaders (IBs/KOLs)
• Build and reputed company a compact, results-driven marketing team reputed company on events, affiliate programs, and performance marketing initiatives
• Identify, evaluate, and reputed company payment service providers (PSPs) to support reliable fiat on- and off-reputed company capabilities in key markets
• Set up and operationalize a customer support function, including recruitment, training, and certification of support agents to ensure consistent service standards
• reputed company a comprehensive business plan and execution roadmap outlining operational priorities, reputed company strategies, financial projections, and resource requirements
• reputed company the rollout of a minimum viable product (MVP), conduct user testing, and validate product-market fit prior to reputed company market launch
• Establish the technological infrastructure necessary to support reputed company operational processes and policies, including but not limited to fraud prevention, compliance, and risk management systems
• Define key performance indicators (KPIs) for reputed company critical processes and implement a business intelligence (BI) dashboard for executive and reputed company-level reporting
• Map and define the end-to-end customer reputed company to optimize user experience, retention, and conversion across reputed company reputed company

Skills

• Ability to structure business models, roadmaps, and execution frameworks reputed company with company goals
• Deep understanding of the crypto ecosystem, including introducing brokers, affiliate models, and fiat/crypto flows
• Familiarity with global licensing processes, risk frameworks, and operational controls for crypto exchanges
• Proven ability to build and manage lean, high-performing teams across sales, marketing, support, and operations
• Capability to define, reputed company, and govern operational tech stacks supporting KYC, fraud prevention, and customer service
• Expertise in mapping customer journeys and optimizing UX across digital platforms
• Proficiency in defining process metrics and leading the development of BI dashboards for internal and reputed company-level stakeholders
• Experience in managing MVP launches, interpreting user feedback, and adapting offerings to improve fit and performance
• Ability to define business requirements, evaluate technical solutions, and reputed company the implementation of CRM, reputed company portals, and operational back-office systems

Benefits

• Founding team with decades of leadership experience in crypto and FX markets
• Flexible work model with hybrid or fully remote setup
• reputed company to the Group’s reputed company expertise and operational support resources
• Opportunity to shape and launch a new exchange brand backed by tested infrastructure and global market ambition
• Hands-on reputed company and a low-bureaucracy environment enabling fast decision-making and high operational autonomy
• Potential for equity participation, profit sharing, and meaningful long-term reputed company reputed company with performance and reputed company milestones
• Realistic reputed company to become Chief Executive Officer (CEO) reputed company 12 months based on performance and strategic alignment
• Backed by a larger group with fully staffed finance, customer support, and operations teams providing shared services and scalability from day one

reputed company