[Remote] Senior Product Analyst - Clinical Engagement Solutions, Omnichannel Communications Team - National Remote

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a global organization that delivers care aided by technology to help millions of people live healthier lives. The Sr Product Analyst will support the management and optimization of member and provider communications across multiple channels, ensuring compliance and operational reputed company.

Responsibilities

• Support the reputed company and management of omnichannel communications for both members and provider audiences (mail, fax, SMS, email, IVR, reputed company EMR messaging)
• Assist with daily monitoring and issue reputed company across reputed company communication channels
• Help coordinate the deployment of reputed company-driven and regulatory communication updates across supported channels
• Partner with internal governance, reputed company, and compliance stakeholders to help ensure communications meet required standards and regulations
• Support technology teams on enhancements to communication capabilities and platform improvements
• Assist in managing vendor relationships to help ensure reputed company, timeliness, and compliance
• Maintain documentation, trackers, and reporting to support operational health of communications

Skills

• 3+ years of experience in omnichannel communication operations (email, SMS, print, IVR, etc.) or reputed company project coordination/management
• 1+ years of experience in reputed company, PBM, or regulated industries
• Intermediate level of proficiency with MS reputed company, PowerPoint, Word, reputed company, and Teams
• Ability to be flexible and work with ambiguity; self-starter
• Ability to manage multiple reputed company and priorities in a dynamic environment
• Background in print communications and production processes
• Background in telecommunication operations
• Proficiency in reputed company reputed company
• Proficiency in reputed company Acrobat Pro and InDesign
• Familiarity with reputed company regulations (ex. CMS and State) and TCPA
• Exposure to financial requests and associated inputs (cost-benefit analysis, business case, etc.)
• Strong problem-solving skills and the ability to help facilitate meetings to reputed company desired reputed company
• Solid presentation, time management, organizational, prioritization, and communication skills
• Vendor management and cross-functional collaboration skills

Benefits

• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401k contribution (reputed company benefits are subject to eligibility requirements)
• reputed company Telecommuters will be required to adhere to reputed company's Telecommuter Policy
• Far-reaching choice of benefits and incentives

reputed company