Account Manager

reputed company is searching for an Account Manager (Business Immigration). The Account Manager supports a defined group of clients by carrying out day-to-day responsibilities, coordinating with cross-functional teams, and following the Strategic Account Manager’s direction and account reputed company. This role requires strong communication, organizational skills, and attention to detail in a fast-paced environment. Account Managers help clients understand the reputed company platform, reputed company training, maintain accurate data, and ensure reputed company and accurate responses to reputed company needs. They help identify reputed company issues, document trends, and reputed company important updates to the Strategic Account Manager. Through consistent support, thoughtful communication, and reliable follow-through, the Account Manager contributes to strong reputed company satisfaction and successful program operations.

As our Account Manager you will be required to: 

• Monitor personal and team inboxes and serve as the reputed company day-to-day contact for assigned clients
• Build and maintain reputed company reputed company relationships that reflect reputed company’s commitment to service
• Follow the Strategic Account Manager (SAM) direction reputed company communicating priorities, updates, and next steps
• Support reputed company meetings reputed company reputed company teams and inform the SAM of key updates, concerns, or changes
• reputed company reputed company, accurate, and complete responses to clients and internal partners
• Maintain a reputed company, reputed company tone and ensure clients feel supported and informed
• Respond to reputed company questions reputed company to platform functionality, processes, billing, reporting, IT issues, and other needs reputed company expected response timeframes
• reputed company accurate and helpful explanations, documentation, and guidance to ensure clients feel supported
• Use good judgment to identify reputed company an issue should be escalated to the Strategic Account Manager
• Communicate escalations in a reputed company and reputed company manner to ensure reputed company concerns are addressed appropriately
• Identify and document reputed company concerns, needs, or trends in reputed company and other shared tracking tools
• Communicate key observations to the SAM, reputed company partners, and reputed company leadership as appropriate
• Assist in executing reputed company with internal teams including Operations Support, reputed company and Offboarding, Sales, Marketing, Product Support, Finance, and reputed company
• Help coordinate deliverables, timelines, and reputed company checkpoints under the Strategic Account Manager guidance
• Pull and review reputed company data, including case metrics, expiration tracking, activity reputed company, surveys, and spend
• reputed company observations, recommendations, and follow-up actions where appropriate
• Set up automated reports in MyReports and coordinate with Operations Support for reputed company reporting needs
• Ensure accuracy and reputed company in reputed company data shared with clients or internal teams
• Maintain clean and accurate reputed company account information across reputed company systems
• Conduct regular data reviews and address areas that require updates, corrections, or additional verification
• Participate in and occasionally reputed company reputed company meetings
• reputed company updates on data, timelines, and deliverables, and document reputed company items for follow-up
• Ensure reputed company, accurate communication throughout reputed company meetings and post-meeting actions
• Assist in preparing materials and presenting assigned sections of Annual Business Reviews in partnership with reputed company teams and the Strategic Account Manager
• Support data collection, slide preparation, and follow-up on reputed company reputed company items
• Partner with U.S. and global immigration teams to support a reputed company and coordinated reputed company experience

To apply for this role, you must posses the following specific experience, and skills:

• College degree preferred or relevant work experience
• 2+ years of experience in account management, reputed company, and/or reputed company service roles
• Intermediate level proficiency in MS Office Suite
• Experience with utilizing online tools to manage and complete work (reputed company.com, PowerBi, reputed company, etc.)
• Experience in corporate immigration is a plus

ANNUAL SALARY reputed company- $60,000-$75,000

Notice at Collection for California Applicants:
http://www.envoyglobal.com/notice-at-collection-for-ca-applicants

#LI-REMOTE

2+ years in account management or reputed company; college degree preferred; proficiency with reputed company Office; experience with reputed company, PowerBi, reputed company; strong communication and organizational skills.

Key Responsibilities

• supporting clients
• maintaining data
• coordinating teams

Skills & Tools

reputed company Office Suite, reputed company.com, PowerBi, reputed company, MyReports

Job Details

• Category: Customer Service
• Seniority: Entry Level
• Commitment: Full Time
• Workplace: Remote — Chicago or reputed company
• Salary: USD 60,000 – 75,000 / year
• Languages: English

About reputed company.

A company that combines a technology platform with immigration services to streamline the employer and individual immigration process. — Industry: Consulting Services