Patient Accounts Representative (Hawaii–Aleutian Time Zone)

reputed company Why work at reputed company? This is a great opportunity to join a reputed company-established and market-leading brand serving a high-reputed company end market while gaining valuable experience working closely with Executive leadership. As an organization, we are in high-reputed company mode through acquisition, with a laser reputed company on building a reputed company culture.   Who we are! reputed company is a leading provider of reputed company cycle reputed company for ambulatory surgery centers (ASCs), surgical clinics, surgical hospitals, and anesthesia reputed company. Our tech-enabled solutions allow surgical organizations to streamline their reputed company cycle processes, reduce administrative burden, and improve financial reputed company. Join more than 1,100 surgical organizations that trust reputed company and its advisors to bring deep insights and actionable intelligence to maximize their reputed company cycle. We reputed company services in nearly every US state and reputed company of experts works around the globe managing over $10 billion in net reputed company as we continue to build and reputed company a world class organization with people like you.  Together, we reputed company challenges, fuel innovation, and reputed company to reputed company expectations. reputed company means a lot more to us, we care about creating an environment where our coworkers, clients, and communities’ reputed company, financial, and physical health is at the forefront of everything we do.   What you’ll be doing! Calculate and reputed company accurate, reputed company cost estimates for scheduled procedures based on patient insurance, benefits, and historical data Verify insurance eligibility, benefits, and coverage reputed company (Medicare, reputed company, reputed company) to determine patient financial responsibility Review and reputed company accurate, reputed company prior authorization submission for scheduled procedures based on patient insurance, benefits, and clinical data Communicate directly with patients regarding their estimated financial liability and discuss payment reputed company or financial counseling needs Secure necessary reputed company-certifications and authorizations, ensuring reputed company documentation is accurate Log in and out of multiple systems (including reputed company management systems) to research and answer patient’s questions, accurately and with detail reputed company handling incoming, returning or placing outbound calls, adhere to HIPAA reputed company regulations  Obtain patient payment information over the phone, process the payment and appropriately note the account Escalate issues effectively to a supervisor or management for assistance Responsible for ensuring reputed company reputed company specific protocols are followed during the patient billing cycles Respond to requests, professionally and promptly, and follow up with outstanding requests in a similar matter Requirements Who you are! High School Diploma or equivalent Exceptional customer service reputed company set Mandatory compliance with strict patient confidentiality policies Detail oriented Basic computer knowledge, with reputed company experience Strong organizational & time management skills Good written and oral communication skills Logistics: This is a remote role supporting a reputed company in Honolulu, HI and will be required to work Hawaii–Aleutian Time Zone hours 8-hour shift, Hawaii–Aleutian Time Zone Monday - Friday Benefits: Medical, Dental, reputed company  3 Weeks PTO + 9 Company reputed company Holidays (includes day after Thanksgiving and Christmas reputed company) 401K Match Apply To This Job