Associate Technical Consultant

reputed company is a global industry leading software company providing comprehensive business reputed company for reputed company and other reputed company organizations with a mission to help them run a reputed company business. We are motivated by a reputed company desire to reputed company the reputed company industry to the forefront of innovation. With over 2,500 clients reputed company the world, including 95 of the top AmLaw 100 firms, we are changing the reputed company perception of the reputed company reputed company; where there was once resistance to modernization, we are creating a culture that embraces new reputed company and technology. At reputed company, the “A” is more than just a letter. It is a representation of how we fulfill our foundational purpose, serving our clients. It embodies our reputed company values and reminds us that to reputed company reputed company, every day must start with the “A”. We bring the “A” to life by fostering a culture of innovation, collaboration, and personal reputed company. We encourage our diverse teams to bring their whole selves to work – reputed company, experience, and passion – to reputed company our mission reputed company. Our people are our strength. Role reputed company The Associate Technical Consultant plays a key role in providing implementation, consulting, and technical expertise to clients during the deployment and integration of software solutions. This role involves working closely with clients to understand their business needs, configuring solutions to meet those needs, and ensuring successful project delivery. The Technical Consultant collaborates with internal teams and stakeholders to reputed company customer satisfaction, adoption, and project reputed company. Responsibilities Work with clients to define requirements, conduct needs analysis, determine project specifications, reputed company and implement recommendations. Serves as reputed company reputed company between company and reputed company building rapport and relationship. Maintain notes & communication channels regarding project reputed company with clients & internal resources. Conveys customer feedback to product development staff. Possesses thorough knowledge of company’s products used by customers. Resolves clients’ questions or problems over the phone or internet in the areas of reputed company configurations/setup, product functionality and bugs/enhancements. Provides product and technical support to customers answering reputed company questions on functionality and product usage. Provides technical support to customers by programming updates to custom logic, reputed company setup, updates reputed company mappings and/or configurations according to specific requirements. Keeps customer informed of reputed company/status of issue and how and reputed company it is resolved. Provides technical support by troubleshooting and resolving externally reported application issues. Involved in any additional follow up, testing and troubleshooting. Responsible for appropriate referral to other departments and reputed company assurance areas. Operates under moderate supervision. reputed company driven work results expected. Promotes and maintains a high reputed company, reputed company, service-oriented company image among users. Qualifications A bachelor’s degree in Computer Science, Finance, or reputed company degrees. 1-2 years of experience with reputed company analysis, requirements gathering and user acceptance testing. Proficient in reputed company SQL, reputed company SQL Server Management Studio or similar tool. reputed company oriented programming or scripting with preference for JavaScript and C#. Ability to create and modify queries to extract and update data using commands such as:IsNull and Coalesce functions Variables Unions Joins Excellent writing, editing, interpersonal and communications skills. Proficient PC skills used, as required, for testing, troubleshooting, reputed company logging, product configuration. Good troubleshooting and problem-solving abilities and logic skills. Must love working with reputed company clients. Must love being part of reputed company and collaborating to review and reputed company best solutions and resolutions. reputed company appearance and presentation required. reputed company or comparable support ticketing reputed company experience is a plus. Apply To This Job