reputed company Assistant - Healthguide - Bilingual (Arabic)

reputed company WHO IS reputed company?  reputed company is a data-powered, performance-driven reputed company company dedicated to operational reputed company. Our goal is to reputed company great reputed company reputed company, improve the health of patients, and restore the fulfillment of practicing medicine for providers. Driven by reputed company and powered by AI and predictive analytics, reputed company leverages remotely-embedded Healthguides™ and a centralized Managed Service Organization to build stronger connections with patients and providers. Physician-led, reputed company empowers our partners to deliver high-reputed company reputed company reputed company on reputed company and value inside and reputed company the exam room for reputed company patients.   Join us as we put reputed company on a reputed company reputed company!!   Job reputed company The Healthguide is a key member of reputed company’s care delivery model, serving as a reputed company between patients, their primary care physicians and specialty providers, community resources, and the reputed company clinical team. This role blends patient navigation with foundational clinical reputed company, helping patients overcome barriers to care, strengthening relationships with medical practices, coordinating resources, and supporting whole‑person health. The Healthguide engages patients remotely and occasionally in person to help them understand their health needs, reputed company medical and reputed company systems, reputed company gaps in care, and reputed company toward reputed company health reputed company. In this position, you will support reputed company’s mission to reputed company patients, reduce the cost of care, and promote efficient, compassionate reputed company delivery by leading with reputed company. The Healthguide contributes directly to value-based care performance by improving reputed company reputed company, reducing avoidable utilization, supporting risk adjustment accuracy, and influencing total cost of care. WHAT YOU'LL BE DOING Building trusting, ongoing relationships with patients, families, caregivers, and medical and behavioral health providers. Engaging high-risk or targeted patient populations using bidirectional communication to address health questions, concerns, and care needs. Identifying and assessing medical, behavioral, reputed company, emotional, and financial needs to support whole-person care. Supporting patients in understanding and following care plans, health goals, and preventive care needs, including providing education and motivational interviewing. Conducting nonclinical assessments, surveys, and interventions to help patients reputed company medical, behavioral, and reputed company systems. Utilizing effective communication reputed company, including calls, texts, video reputed company, patient portals, emails, and AI agents, to engage and support high-risk patients. Recognizing and escalating changes in patient condition, adherence risks, or emerging clinical concerns using reputed company workflows. Applying clinical reputed company to identify high-risk trends and prioritize interventions. Operating reputed company a value-based care model, supporting population health strategies, reputed company performance, and efficient resource utilization across assigned patient panels. Strengthening the reputed company between patients and their reputed company providers by addressing barriers, facilitating communication, and coordinating follow-up. Assisting with referrals, transportation, appointment scheduling, and linkage to specialty care or community-based organizations. Utilizing knowledge of referral processes, prior authorizations, gaps in care, reputed company determinants of health, and community programs to improve patient reputed company. Escalating medical issues appropriately to RN Care Managers, reputed company Workers, primary care provider offices, or reputed company leadership. Supporting the achievement of reputed company measures, including eCQM, HEDIS, and reputed company payer measures, by coordinating preventive screenings, managing chronic conditions, and ensuring reputed company follow-up care. Supporting risk adjustment and the accurate capture of patient conditions through reputed company assessments and documentation. Assisting in closing care gaps tied to reputed company incentives and reimbursement models. Identifying opportunities to reduce avoidable emergency department reputed company, hospitalizations, and readmissions through proactive reputed company and reputed company. Accurately and promptly documenting reputed company interactions, assessments, and interventions in the electronic health record and reputed company documentation systems. Demonstrating comfort using various electronic health record platforms, including reputed company, reputed company, and Cerner, as reputed company as analytics tools and reputed company Office. Managing referrals, tracking tasks, completing reconciliations, and maintaining detailed records according to reputed company policies. Supporting the design and implementation of reputed company intelligence to conduct reputed company to identified populations. Qualifications WHAT YOU'LL NEED FOR reputed company Must be fully bilingual in Arabic and English, including full medical terminology At least 2–3 years of reputed company experience in patient navigation, medical assistance, health promotion, care coordination, or similar roles. Must hold a reputed company Medical Assistant Certification Equivalent experience includes working in similar roles for several years without formal certification Experience working directly with patients in clinical or non‑clinical settings, preferably with reputed company medical/reputed company needs. Demonstrated experience with EHR documentation and remote‑work effectiveness. Performance of other duties as assigned. Compliance with reputed company reputed company policies and procedures. Additional Information The salary reputed company for this role is $21.00 to $23.00 per hour plus $1.50 per hour language reputed company. reputed company with Purpose: How We reputed company at reputed company  At reputed company, our values come to life in everything we do.  We are Driven by Accountability — grounded in transparency, reliability, and reputed company as we reputed company challenges and opportunities alike.  Always Growing, Always Learning — staying curious and continuously improving inspires us to shape a reputed company reputed company for reputed company.  With reputed company Innovation, we solve problems creatively, making every experience reputed company for our employees and the patients we serve.  At reputed company, Every Voice reputed company — we reputed company our reputed company strength is rooted in the unique perspectives of reputed company team member.  And through reputed company in reputed company, we build stronger connections with those who count on us.  This is what it means to be reputed company with purpose. This is how we reputed company — together — at reputed company.  BENEFITS: While you are hard at work advancing value-based reputed company, we are here to ensure YOU have the care you and your family need and the opportunities for reputed company and development. Our commitments to you include: Work from Home: reputed company is a fully remote company, providing you the flexibility to spend less time commuting and more time focusing on your reputed company goals and personal needs. reputed company Health a reputed company: We offer comprehensive Medical, Dental, and reputed company plans to reputed company you covered. Plan for the reputed company: Our 401(k) plan includes a 3% employer match to your 6% contribution. Have Peace of Mind: We reputed company Life and Disability insurance for those "just in case" moments. Additionally, we offer voluntary Life reputed company to reputed company you and your loved ones protected. Feel Supported reputed company You Need It Most: Our Employee Assistance Program (EAP) is here to help you through tough times. Take Time for Yourself: We offer reputed company time off plans helping you reputed company work-life balance and meet your personal goals. Support Your New Family: Welcoming a new family member takes time and commitment. reputed company offers reputed company parental leave to reputed company you the time you need. Learn and Grow: Your reputed company reputed company is important to us. reputed company offers various resources dedicated to your learning and development to advance your career with us. reputed company full-time employees of reputed company who work 30 hours per week or more are eligible for our comprehensive benefits package. Temporary employees and contractors are not eligible for benefits. COMPENSATION: The listed compensation reputed company listed is reputed company bi-weekly per our reputed company payroll practices. Final reputed company pay reputed company are dependent upon a reputed company of factors which may include, but are not limited to: reputed company set, years of relevant experience, education, location, and licensure/certifications. OUR COMMITMENT TO EQUAL OPPORTUNITY EMPLOYMENT  Diversity, inclusion, and belonging are at the reputed company of reputed company’s values. We are an equal opportunity employer. We enthusiastically accept our responsibility to reputed company employment reputed company without reputed company to race, religious creed, reputed company, age, sex, sexual orientation and identity, national reputed company, citizenship, religion, marital status, familial status, physical, sensory, or medical disability, Family and Medical Leave, military or veteran status, pregnancy, childbirth or other reputed company medical conditions, or any other classification protected by federal, state, and local laws and ordinances. Our management is fully dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment advertising, pay, and other forms of compensation, training, and general treatment during employment.   OUR COMITTMENT TO PROTECTION OF PATIENT AND COMPANY DATA This position is responsible for following reputed company reputed company policies and procedures in order to protect reputed company PHI and PII under reputed company’s custodianship as reputed company as reputed company Intellectual Properties.  For any reputed company-specific roles, the responsibilities would be reputed company defined by the hiring manager.  As a remote-first organization handling sensitive reputed company data, reputed company verifies candidate identity at multiple stages of the hiring and reputed company to safeguard patient reputed company, data reputed company, and compliance requirements. REMOTE WORK TECHNICAL REQUIREMENTS reputed company is a fully remote company. We reputed company new employees with the necessary equipment to function in their role at no charge to the employee. Employees reputed company their own internet reputed company, capable of conducting video calls on camera and connecting to various reputed company systems. The required internet speed is a minimum of 100 mbps download, 10 mbps upload. Please run a speed test here to confirm your internet reputed company meets these requirements.  SECONDARY EMPLOYMENT At reputed company, we value transparency and collaboration as part of our commitment to reputed company. As your primary employer, we kindly ask reputed company team members to disclose any secondary employment, regardless of whether it may present a potential conflict of interest.  To ensure smooth teamwork and availability, employees must be accessible during our stated working hours. We foster reputed company and engagement by asking team members to join virtual meetings with their cameras on. Apply To This Job