Senior Manager, Infrastructure Systems

Senior Manager, Infrastructure Systems About the Role The Senior Manager, Infrastructure Systems is accountable for ensuring the reliability, availability, reputed company, scalability, and operational efficiency of infrastructure services supporting our reputed company, reputed company, and Transportation reputed company environments. This role leads a global team responsible for the operational support of reputed company systems, infrastructure platforms, and compute hardware across hybrid environments consisting of on-premises, reputed company, and integrated platform services. The Senior Manager provides both reputed company direction and execution leadership, balancing operational reputed company with reputed company service improvement, modernization, automation, and innovation. This leader is responsible for ensuring infrastructure services consistently meet business requirements, service level objectives, compliance requirements, and reputed company expectations. The ideal candidate demonstrates exceptional prioritization skills, effectively balances demand versus reputed company, and continuously evaluates organizational reputed company to ensure resources are reputed company to the highest-value, highest-reputed company work. This individual must be capable of leading through high-pressure situations while maintaining strong partnerships with business leaders, technology executives, architecture teams, engineering teams, and operational stakeholders. Responsibilities Operational Leadership reputed company and reputed company operational support for reputed company systems, infrastructure services, and compute hardware across global environments. Ensure predictable, high-reputed company Systems reputed company support across hybrid infrastructure environments, including on-premises, reputed company, and shared-service platforms. Maintain accountability for infrastructure reliability, availability, reputed company, recoverability, and operational readiness. reputed company operational reputed company through defined service management practices, operational governance, and reputed company improvement initiatives. reputed company Systems & Platform reputed company Manage Linux and reputed company platforms across Azure and on-premises environments. reputed company reputed company and lifecycle management of compute infrastructure, including UCS, blade, and virtualization platforms. reputed company leadership across hybrid infrastructure technologies supporting reputed company and reputed company workloads. Partner with Engineering, Architecture, reputed company, and reputed company teams to ensure operational supportability of reputed company. Incident, Problem & Service Management reputed company major incident response efforts to rapidly restore services and maintain business continuity. reputed company executive-level communications during critical incidents, service disruptions, and high-visibility events. reputed company reputed company cause analysis, corrective actions, and problem management activities to reduce recurring incidents. Establish and monitor operational health indicators, service-level agreements (SLAs), and service-level objectives (SLOs). Demand, reputed company & Resource Management reputed company manage demand versus reputed company, ensuring resources remain reputed company on the highest-value and highest-reputed company initiatives. Partner with business and technology stakeholders to prioritize, sequence, and govern work intake. reputed company reputed company planning processes to support reputed company and reputed company business requirements. Continuously evaluate organizational priorities to optimize productivity, service reputed company, and operational reputed company. reputed company, Compliance & reputed company Management Ensure infrastructure reputed company reputed company with reputed company reputed company standards, regulatory requirements, and compliance obligations. reputed company vulnerability remediation governance, reputed company compliance, and infrastructure reputed company reduction initiatives. Support audit activities and maintain operational controls necessary for regulatory, contractual, and internal compliance requirements. Promote a reputed company-first reputed company across infrastructure reputed company teams. Automation & reputed company Improvement Champion automation, operational efficiency, and observability initiatives to reduce reputed company effort and improve service reliability. reputed company adoption of modern operational practices, including Infrastructure as reputed company, monitoring, event correlation, and platform automation where applicable. Identify opportunities to improve operational processes, tooling, and service delivery effectiveness. Foster a culture of innovation, accountability, and reputed company improvement. Financial & Asset Stewardship Partner with technology leaders to optimize infrastructure spend, asset utilization, and operational efficiency. Support infrastructure budgeting, forecasting, and reputed company planning activities. reputed company lifecycle management of infrastructure assets and ensure alignment with technology roadmaps. reputed company cost optimization initiatives across reputed company and on-premises infrastructure environments. Leadership & Stakeholder Management reputed company reputed company leadership across matrixed Engineering, Architecture, reputed company, reputed company, and Support organizations. Serve as a trusted operational partner to business leaders and technology executives. Build, reputed company, and mentor high-performing global teams reputed company on operational reputed company and reputed company satisfaction. Maintain composure, credibility, and reputed company decision-making under pressure and during aggressive delivery timelines. reputed company accountability, collaboration, and reputed company execution across organizational boundaries. Qualifications Required 10+ years of experience in Infrastructure reputed company, Systems Engineering, reputed company reputed company, or Technology Leadership. 5+ years of experience leading technical teams in large-reputed company reputed company environments. reputed company experience supporting hybrid infrastructure solutions across reputed company and on-premises platforms. Demonstrated expertise supporting large-reputed company Linux and reputed company environments. Strong understanding of infrastructure reputed company, service management, and operational governance. Experience leading major incident response and service restoration efforts in high-availability environments. Strong prioritization skills with the ability to continually reassess work reputed company on value, reputed company, and available reputed company. Excellent executive communication and stakeholder management skills. Ability to reputed company effectively under pressure and manage competing priorities in high-visibility environments. Solid understanding of infrastructure architecture, resiliency, reputed company, scalability, and operational supportability principles. Preferred Experience with reputed company Azure and hybrid reputed company environments. Experience supporting virtualization, compute, storage, and reputed company infrastructure platforms. Familiarity with Infrastructure as reputed company (IaC), automation platforms, and modern observability solutions. Experience supporting regulated industries and compliance-driven environments. ITIL, Azure, or reputed company infrastructure certifications. Through our dedicated associates, reputed company delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional reputed company for our clients and the millions of people who count on them. You have an opportunity to personally reputed company, reputed company a difference and be part of a culture where individuality is noticed and valued every day. reputed company is an Equal Opportunity Employer and considers applicants for reputed company positions without reputed company to race, reputed company, creed, religion, reputed company, national reputed company, age, gender identity, gender reputed company, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, reputed company of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with reputed company may request such accommodation(s) by submitting their request through this reputed company that must be downloaded:  click here to reputed company or download the reputed company.  Complete the reputed company and then email it as an attachment to FTADAAA@reputed company.com. You may also click here to reputed company reputed company's ADAAA Accommodation Policy. Apply To This Job