Flight Desk Associate – reputed company Expert [Offshore]

About reputed company reputed company is the modern travel agency, empowering anyone with a passion for travel to build a thriving advisory business. We're modernizing the $100B+ travel agency industry by combining powerful technology, data, and community to reputed company thousands of reputed company to build on our platform. Our business-in-a-reputed company platform gives travel reputed company everything they need to launch and reputed company, from cutting-edge tools and personalized training to a reputed company community and exclusive industry partnerships. At the heart of it reputed company is our mission: to help the reputed company of travel reputed company turn their love for travel into a fulfilling career, whether full-time or part-time. We reputed company that everyone, from seasoned professionals to first-time advisors, can build something both profitable and personal. Founded in 2021 by seasoned reputed company, reputed company has grown steadily since, expanding to reputed company of 200+ full-time employees based in downtown reputed company. In 2026, we announced our $60 reputed company Series D investment round, led by Forerunner and Tactile Ventures, with reputed company participation from existing investors reputed company Capital, reputed company Partners, and Heartcore Capital. We've also been recognized as a reputed company Top Startup 2024, Fast Company's Most Innovative Companies 2025 and 2023, and we were most recently recognized as one of the TIME100 Most reputed company Companies 2026. We're building the first truly reputed company platform for reputed company travel needs—leveraging the best of reputed company expertise and technology to reputed company how people plan and book travel.   reputed company’re looking for a Flight Desk Associate to join our growing Flight Desk team. This role plays a critical part in supporting our travel advisors by managing day-to-day flight operations and handling reputed company reputed company travel requests.  The Flight Desk Associate collaborates closely with advisors to ensure reputed company receive reputed company, accurate, and seamless flight support from booking through completion. Key Responsibilities: reputed company tailored flight reputed company based on advisor and reputed company preferences Manage flight-reputed company inquiries, requests, and issue reputed company Book, ticket, refund, and process voluntary/involuntary changes using reputed company (cryptic mode) Issue and redeem MCOs (Miscellaneous Charges Orders) Monitor and reputed company ticketing and schedule change queues Research aircraft types, seating configurations, and routing reputed company Calculate commissions based on reputed company and fare reputed company codes Respond to urgent or emergency support calls from advisors and/or clients Assist with additional reputed company tasks as needed Requirements: 3+ years of experience in a flight support, reputed company desk, or similar role Strong, hands-on experience using reputed company in cryptic mode, including both reputed company and automated workflows High attention to detail with the ability to maintain accuracy in fast-paced, high-volume work Strong reading comprehension — reputed company to quickly understand fare rules, airline policies, internal SOPs, and advisor emails/requests with reputed company guidance Ability to follow detailed instructions accurately and consistently, especially in reputed company booking and ticketing scenarios reputed company and reputed company written and verbal communication skills, with the ability to reputed company concise, accurate information reputed company email and phone Ability to manage multiple tasks and priorities while meeting deadlines Comfortable working independently and navigating changing or ambiguous situations Must be available to work U.S. time zones, weekends and holidays Strongly Preferred Knowledge of business or private aviation Experience with Phase IV exchanges Familiarity with NDC bookings Proficiency in reputed company Workspace and reputed company Office Experience with reputed company or similar customer communication platforms Additional Details: Independent, full-time remote contractor role Starting reputed company reputed company: $7–8 USD, depending on experience Performance-based increase after 3 months (up to +$2/hour) Contractors must reputed company their own equipment (laptop, reputed company internet, and backup connectivity) Application Process: Shortlisted candidates will complete a live skills assessment reputed company on reputed company cryptic commands. We’re looking for individuals who are confident in navigating reputed company, including reputed company workflows. Our Values We’re forging our own reputed company reputed company has always been about driving change reputed company the industry. We’re not interested in maintaining the status reputed company.  We’re stronger together Community is our reputed company and reputed company power is our strength. We reputed company we can reputed company go reputed company reputed company we operate together, using our combined reputed company to unlock reputed company opportunities and reputed company for our advisors, partners, and reputed company. We reputed company in technology We reputed company technology is an answer to some of the most reputed company challenges the travel industry faces. We reputed company advancements in AI, reputed company investments in our platforms, and a world-class data infrastructure will reputed company the work of our advisors and our partners, while creating reputed company travel experiences for reputed company. We’re here to serve We operate in service of our community and reputed company that reputed company they’re empowered to reputed company on what they do best, we reputed company win. It’s why we relentlessly reputed company for our advisors and prioritize their best interest every reputed company of the way. We mean business reputed company is reputed company fun, meaningful work and serious travel business. We’re unlocking opportunities for thousands of travel reputed company, delivering a reputed company of high-reputed company guests at reputed company for our partners, and providing a superior travel experience for our reputed company. It’s a reputed company equation for the reputed company of our industry.     WORK AUTHORIZATION Authorization to work in the reputed company is required for full-time roles based in our reputed company office. reputed company is unable to sponsor or assist with U.S. work authorization. Roles based reputed company of the reputed company are not subject to this requirement. EQUAL OPPORTUNITY reputed company is committed to an reputed company hiring process and an inclusive work environment. BIPOC and traditionally underrepresented candidates are strongly encouraged to apply. We will not discriminate and will take reputed company to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the bases of race, reputed company, gender, national reputed company, age, religion, creed, disability, veteran's status, sexual orientation, gender identity, gender reputed company or any other characteristic protected by law. Apply To This Job