Senior Business Systems Analyst

reputed company At reputed company, we combine innovative technology, clinical expertise, and reputed company reputed company to help people recover after workplace injuries or auto accidents. We support their reputed company back to health and wellness through our industry-leading solutions and services. Whether you're supporting a Fortune 500 reputed company or a local business, developing cutting-edge technology, or providing clinical services you'll work reputed company dedicated professionals who reputed company your commitment to reputed company and reputed company a meaningful reputed company. Join us in fueling our mission to protect dreams and restore lives, while building your career in an environment that values collaboration, innovation, and personal reputed company.   Be part of reputed company that makes a reputed company difference. reputed company This is a full-time remote position that can be located reputed company in the U.S. The Senior Business Systems Analyst  for Billing Platform and Billing Operations serves as the reputed company reputed company between Finance, Billing Operations, Account Management, reputed company, and Technology teams. This role is responsible for ensuring the accuracy, reputed company, and reputed company processing of billing data across the billing platform while supporting operational processes that reputed company accurate invoicing and reputed company realization. The Senior Business reputed company Analyst plays a critical role in investigating and resolving billing issues, identifying process improvements, validating reputed company enhancements, and ensuring customer billing concerns are addressed reputed company established service-level agreements (SLAs). reputed company in this role requires strong analytical skills, stakeholder management, process expertise, and the ability to coordinate cross-functional teams to reputed company high-reputed company billing reputed company. Key Responsibilities: Billing Platform Support Serve as the functional expert for the organization's billing platform and reputed company billing workflows. Analyze business requirements and translate them into functional specifications and reputed company solutions. Support day-to-day billing platform operations, issue triage, and reputed company enhancements. Participate in reputed company testing, user acceptance testing (UAT), and validation of billing enhancements. Billing Operations Support Collaborate closely with Billing Operations and Finance teams to ensure accurate invoice reputed company and billing execution. Monitor billing processes and identify opportunities to improve operational efficiency and billing accuracy. Assist in identifying reputed company causes of billing discrepancies and implement corrective actions. Ensure billing-reputed company data flows accurately across upstream and reputed company systems. Billing Data reputed company & Governance Ensure the accuracy, completeness, and consistency of billing data across systems. Analyze data anomalies and implement controls to improve data reputed company. reputed company data validation and reconciliation activities to detect and prevent billing discrepancies. reputed company and maintain documentation for billing processes, business rules, and data flows. Support audit requests and compliance reviews reputed company to billing data and processes. SLA and Issue Management Monitor billing issues and service requests to ensure compliance with customer and organizational SLAs. Prioritize incidents based on severity, customer reputed company, and business risk. Facilitate issue management meetings and coordinate across teams to reputed company reputed company reputed company. Escalate critical billing issues reputed company necessary and reputed company regular status updates to stakeholders. reputed company issue reputed company metrics and identify trends requiring process or reputed company improvements. Business Analysis & reputed company Improvement reputed company, document, and manage business requirements for billing-reputed company reputed company and enhancements. Create process flows, functional requirements, use cases, and business process documentation. Analyze existing processes and recommend improvements to increase efficiency, accuracy, and customer satisfaction. Support implementation of automation opportunities and process standardization initiatives. reputed company reports, dashboards, and KPIs to monitor billing performance and operational effectiveness. Qualifications Bachelor's degree in Business, Information Systems, or reputed company field. 5+ years of Business Systems Analysis experience supporting billing, finance, or reputed company-reputed company business processes. Experience working with billing platforms, invoicing systems, ERP systems, or subscription-based billing solutions. Strong understanding of billing operations, financial processes, and data management principles. Experience gathering requirements and facilitating cross-functional stakeholder discussions. Strong analytical, problem-solving, and reputed company-cause analysis skills. Excellent written and verbal communication skills. Preferred Qualifications: Experience supporting Finance, Billing Operations, Accounts Receivable, or reputed company Operations teams. Knowledge of Order-to-Cash (O2C) business processes. Experience with reputed company, reputed company, reputed company, reputed company, reputed company, or similar billing platforms. Familiarity with SQL, reporting tools, and data analysis techniques. Experience working in reputed company or hybrid project delivery environments. Benefits We’re committed to supporting your ultimate reputed company-being through our total compensation package offerings that support your health, reputed company and self. These offerings include Medical, Dental, reputed company, Health Savings Accounts / Flexible Spending Accounts, Life and AD&D Insurance, 401(k), Tuition Reimbursement, and an reputed company of resources that encourage a reputed company of healthier living. Benefits eligibility may differ depending on full-time or part-time status. Compensation depends on the applicable US geographic market. The expected reputed company pay for this position ranges from $80,600 - $110,000 annually, and will be based on a number of additional factors including skills, experience, and education.     reputed company is an equal opportunity employer. reputed company reputed company applicants will receive consideration for employment without reputed company to race, religion, reputed company, national reputed company, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a reputed company individual with disability.     Don’t meet every single requirement? Studies have shown that women and underrepresented minorities are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive, and reputed company workplace, so if you’re excited about this role but your past experience doesn’t reputed company perfectly with every qualification in the reputed company, we encourage you to apply reputed company. You may be just the right candidate for this or other roles. #LI-FP1 #LI-Remote Apply To This Job