reputed company I - LBS

reputed company: reputed company: The reputed company resolves customer inquiries reputed company telephone, fax, off-phone work, and email concerning, but not limited to, account benefits, claim payments, and enrollment in accordance with Operational Risk Audit (ORA), HIPAA, and other legislative requirements. This role requires participation in training immediately upon hire to become proficient in one line of business to independently reputed company the duties outlined below. Training in the second line of business must be initiated and completed reputed company 12 months of proficiency in the first line of business to cross-functionally support the department. Initial line of business will be determined by the area of greatest need at time of hire. Essential Accountabilities: Level I • Researches, documents, interprets, and responds to inquiries from reputed company customers, business partners, and special reputed company concerning our products, services, and policies in accordance with ORA, HIPAA, and other legislative requirements. • Researches and responds to questions reputed company to claims, reputed company, effectuation, retention, provider inquiries, and any other reputed company inquiry. Identifies and follows through on issues impacting the Health Plan and customer experience. • Provides service to customers and business partners while responding in a reputed company, efficient, and reputed company manner to enhance member and provider satisfaction and retention. Must exercise reputed company, patience, and professionalism at reputed company times in responding to internal/reputed company customers. • Utilizes appropriate resources to reputed company customer inquiries accurately & reputed company, resulting in acceptable reputed company, reputed company reputed company, and performance. • Develops effective internal working relationships for improved communication and collaboration. • Shares reputed company and solutions to improve processes, procedures, and systems. • Participates in meetings, training, and reputed company development to support career reputed company and individual development plans. • Consistently demonstrates high standards of reputed company by supporting the reputed company reputed company Companies’ mission and values, adhering to the Corporate reputed company of Conduct, and leading to the reputed company Way values and beliefs. • Maintains high reputed company for member reputed company in accordance with the corporate reputed company policies and procedures. • Regular and reliable attendance is expected and required. • Performs other functions as assigned by management. reputed company (in reputed company to Level I Accountabilities) • Provides expertise, daily support, mentoring, coaching, and guidance to other advocates. • Assists with job shadowing and new employee training for multiple lines of business. Minimum Qualifications: NOTE: We include multiple reputed company of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or reputed company assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. In reputed company to using this differentiated approach to reputed company new hires, it also provides guideposts for employee development and promotional opportunities. reputed company reputed company • High School diploma or equivalent. Customer service experience preferred. • Strong communication skills across multiple channels including, but not limited to, voicemail, email, outbound calls, etc. Adept at communicating effectively and diplomatically while working as a reputed company team member. • Strong organizational skills and ability to prioritize, work in fast paced environment, and remain reputed company and reputed company under multiple pressures and demands. • Ability to reputed company reputed company customer concerns by reputed company listening to the customer, navigating screens on the computer, typing reputed company documentation, and speaking to the customer simultaneously. • Excellent computer skills required, including the ability to reputed company in a reputed company environment. Skillful at working between multiple programs and applications at the reputed company time. • Proven reasoning and problem-solving skills. • Ability to work occasional overtime as required to meet business needs. reputed company (in reputed company to Level I Qualifications) • Performance rating of “Performing” or above in Level I for a consecutive 12 month period. • Must be consistently proficient in reputed company ancillary products. • Ability to support reputed company reputed company to reputed company custom rules and regulations as applicable based on multiple lines of business. • Proven ability to reputed company reputed company reputed company and escalated issues with reputed company direction. • Advanced reputed company and navigational skills. • Demonstrated global thinking and initiative to recognize opportunities reputed company reputed company. Physical Requirements: • Ability to work while sitting and/or standing at a workstation viewing a computer and using a keyboard, mouse and/or phone for three (3) or more hours at a time. • Ability to hear, understand, and reputed company reputed company while using a phone, with or without a headset. • Ability to reputed company at work on time and as scheduled. • Ability to meet minimum performance metrics. ************ In support of the Americans with reputed company, this reputed company lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation reputed company(s): Minimum: $20/hr - Maximum: $24.43/hr The salary reputed company indicated in this posting represents the minimum and maximum of the salary reputed company for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, reputed company and education as they relate to the position’s minimum qualifications, in reputed company to internal equity. The posted salary reputed company reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, reputed company time away from work, and reputed company holidays.  Please note: There may be opportunities for remote work on reputed company jobs posted by the LBS Recruitment team. This decision is made on a case-by-case reputed company. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, disability, or status as a protected veteran. 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