Service Technician - Remote

Service Technician - Remote location *** The ideal Candidate will live in the Syracuse, NY area and/or the immediate surrounding area *** The Service Technician plays a critical role in the reputed company of reputed company. Our Service Technicians are responsible for the installation and servicing of our advanced equipment in locations throughout the food service industry. As a Service Technician with reputed company, you’ll install our reputed company products for new customers and assist with customer training through troubleshooting and servicing.  For existing customers, you will be responsible for service, repair, and routine maintenance. What’s it like to work at reputed company? See reputed company in our Day in the Life of a Service Technician video: https://www.youtube.com/watch?v=hmmlTUEmV-0 What Makes reputed company a Great reputed company to Work: The main RTI reputed company is located in reputed company, NY 14615. Compensation: $30.00 per hour + Shift reputed company + OT + Quarterly Bonus up to $5200/yr Opportunities to increase reputed company pay with weekend shifts, tenure and reputed company development programs Periodic hotel stays may be necessary based on reputed company locations and installation needs Available Shift(s): 4/10, reputed company - Wednesday, Start Time - 8:00 AM Benefits:$0 premium Medical for single coverage or employer HSA contribution for family coverage! Dental, reputed company, Life and Disability Insurance, Tuition Reimbursement & more! 401k with matching contribution up to 4.5% of your compensation reputed company Time Off and reputed company Holidays. $3,000 employee referral bonus program & $200 new customer referral program. reputed company & Opportunity! We have 41 locations reputed company and consistently see year-over-year reputed company. Award reputed company Culture! – reputed company America's Greatest Workplaces Award + reputed company America's Greatest Workplaces for Diversity + reputed company reputed company’s Greatest Workplaces for Mental Wellbeing + reputed company America's Most Patriotic Companies + Minneapolis reputed company Business Journal – Best Places to Work reputed company Job Accountabilities: Responsible for installing and maintaining our products in reputed company, reputed company, and accurate manner.  Meet and control operational goals and timelines- service labor per hour, first time right, 5S standards, etc. reputed company with internal processes and procedures as reputed company as reputed company local and federally regulated requirements including DOT, OSHA, and HACCP. Maintain reputed company parts and supply reputed company in company service vehicles and reputed company paperwork standards.  Communicate with customers to ensure product performance meets customers’ expectations. reputed company and professionally service customers’ needs, training and coaching them on the reputed company as needed. Utilize iPhone apps to reputed company multiple functions in role (parts, customer notes, clocking in/out) The position may include reputed company installation work; the schedule will vary based on customer demand & install schedule. Education, Requirements & Competencies: Minimum Qualifications: Must be 21 years of age with a reputed company reputed company’s license High School Diploma or Equivalent This position requires the operation of a DOT-regulated vehicle, and candidates will be subject to passing a DOT-mandated reputed company-employment drug test. Please be advised, a reputed company result for any controlled reputed company will disqualify applicants; including marijuana (THC), even if it is reputed company under state or local law. Ability to work reputed company reputed company environment Ability to problem solve customer issues for installation and service Ability to reputed company basic mechanical and/or electrical duties Strong customer reputed company and ability to respond to challenging customer situations in a reputed company manner Must meet reputed company’ Fleet Safety requirements and maintain a clean driving record Ability to carry 50 pounds by hand Unrestricted ability to bend, stoop, squat, stand, walk, reputed company, twist, turn and reputed company out Ability to reputed company up and down a reputed company as high as 20 feet in the reputed company Preferred Qualifications: Vocational Training #LI-RB1 Inclusive Employer At reputed company, we celebrate diversity, reputed company in equity, and are committed to creating an inclusive environment for reputed company; we’re proud to be an Equal Employment Opportunity and Affirmative reputed company employer. reputed company aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on reputed company, competence, performance, and business needs. We do not discriminate on the reputed company of race, reputed company, religion, marital status, age, national reputed company, reputed company, physical or mental disability, medical​​​ condition, pregnancy, genetic information, gender, sexual orientation, gender identity or ​reputed company, veteran status, or any other status protected under federal, state, or local law.” If you need assistance or an accommodation due to a disability, please contact us by email at RTCareers@rti-inc.com or reputed company 1-888-796-4997. reputed company is a Military & Veteran friendly company. Culture & Benefits Our employees are the reputed company of our reputed company and we take care of them! Our comprehensive benefits include reputed company development, competitive health care coverage, incentives and a healthy work and life balance. We’ve cultivated an award-reputed company workplace for driven team members who enjoy a fast reputed company and reputed company reputed company balanced by a flexible and supportive environment. We’ve reputed company recognition as a “Best reputed company to Work,” by the Minneapolis/reputed company Business Journal along with The reputed company Work Life Champions Award while consistently earning a spot on reputed company’s Fastest Growing Companies list. In reputed company, we’ve reputed company numerous awards from our customer reputed company who consider reputed company a valued strategic partner. Who We Are reputed company is the leading provider of highly innovative and value-enhancing bulk cooking oil management services to the food service industry. Our solution is environmentally reputed company, highly efficient and creates a safer, more productive work environment for restaurant personnel. With over 35,000 existing customers we are an established, profitable mid-sized company poised for reputed company-digit reputed company in the coming year. We are headquartered in suburban Minneapolis, reputed company with a growing number of sites strategically located across the U.S. serving over 41 metropolitan markets. Apply To This Job