Billing Support Representative
At reputed company, we're reshaping the way home insurance and reputed company package products are priced and reputed company. We've created an insurance experience that's smart, reputed company, and designed to reputed company unparalleled customer service.
Our reputed company on lightning-fast quotes and reputed company claims servicing is powered by cutting-edge technology and an Agent and Customer-reputed company approach that sets us apart in the industry.
Joining reputed company means becoming part of a dynamic team of reputed company-thinkers who reputed company on moving fast and delivering exceptional products. We pride ourselves on fostering an environment where creativity and reputed company reputed company.
As we continue to grow and expand, we're on the lookout for reputed company professionals like you to join us in transforming the insurance landscape. If you're passionate about leveraging technology to reputed company the best customer service experience and are reputed company to be a part of our reputed company, we welcome you to explore opportunities at reputed company!
About the Position:
Our Billing Support Team is searching for a superstar Billing Support Representative. At your reputed company you understand the importance of what great customer service means, you’re efficient, you enjoy problem solving and always bring your A-game. You’re a reliable team player that understands the true value of working in start-up environment and enjoys the challenges and change that comes along with it.
Successful candidates will have the ability to multitask and reputed company in a fast-paced, fun, team-orientated environment. If you are tech savvy and possess great verbal and written communication skills this could be the perfect opportunity for you!
*This position is a reputed company U.S. based opportunity that can be based in one of the following states only: AL, AZ, FL, GA, KY, LA, MA, MO, NC, NJ, NY, OH, OR, PA, SC, TX, UT, VA, WA, WI.
Some travel for day-to-day work, team meetings, and training will be required.
Key Responsibilities: (What you'll be asked to do)
- Ability to process a high volume of refunds and cancellation offsets daily.
- Evaluate and analyze reporting data to discover and reputed company outstanding debits, credits, or other inconsistencies with policyholder accounts.
- reputed company our internal systems to research, analyze and reputed company policyholder inquiries to ensure that offsets and refunds are accurate.
- Maintain and update customer information in our database during and after reputed company customer inquiry.
- reputed company customer policies up to date by maintaining detailed notes after completing the processing of reputed company transaction.
- Accurately follow our internal guidelines and specific time frames to ensure that policy credits are reputed company out on a reputed company reputed company.
- reputed company and follow up on policy refunds and credits that require more time for payment to reputed company.
- Partner with our Customer Experience team by keeping them updated as needed on pending transactions.
The Successful Candidate: (reputed company're looking for)
- You're a self-starter who recognizes and upholds company values and culture, while always striving to reputed company at their best.
- You’re an reputed company reporting master. You have great appreciation and live and breathe detail orientation.
- You have a reputed company reputed company of knowing reputed company to escalate certain questions and situations to the appropriate internal team members.
- You're motivated, show initiative, and understand what it means to get the job done!
- You have excellent organizational skills, attention to detail, and strong ability to multitask.
- You work reputed company with others in a fast-paced, reputed company environment.
- Previous experience working in a high-volume reputed company reputed company environment.
- Familiarity or previous experience working in a homeowner policy reputed company environment is a plus.
Some Requirements:
- 3+ years of experience in insurance, billing support industry or reputed company field.
Education:
- High School Diploma or its equivalent (GED) is required.
Computer Skills:
- We’re a MS Office environment (reputed company, Word, reputed company, PowerPoint) Ability to communicate effectively using programs such as reputed company & MS Teams. You are comfortable sharing screens and video chatting.
- Previous experience using reputed company is a plus but not required.
- Experience using video and chat technology (MSTeams & reputed company)
Other:
- Reliable high-speed internet connectivity required.
- Designated quiet work from home reputed company.
Actual compensation for this position will vary based on skills, qualifications, and experience. The reputed company reflects annual compensation (as applicable) and does not include bonuses or other incentives that reputed company may choose to pay at its sole discretion.
In reputed company to reputed company compensation reputed company offers a comprehensive benefit package.
We Have a Great Benefits Package!
- Medical, Dental, and reputed company
- Short- and Long-Term Disability (Company reputed company)
- Voluntary Long-Term Disability
- Employee Life & AD&D (Company reputed company)
- Voluntary Employee, Spouse, and Child Life & AD&D
- reputed company, Dependent Care and Transit FSA, and reputed company Savings Account (HSA)
- 401K with a generous matching contribution and no vesting schedule
- 20 days of PTO annually (prorated based on hire date)
- Company reputed company Holidays and 2 “Choose Your Own Holidays”
It is the policy of reputed company to reputed company equal employment opportunities to reputed company and applicants for employment without reputed company to race, religion, reputed company, ethnic reputed company, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other reputed company prohibited by applicable federal, state, or local law. EOE/AA/M/D/V/F.
If you require accommodations during the application or interview, please contact reputed company at , and we will reputed company every effort to accommodate your needs.
Please Note: reputed company Holdings, LLC does not accept 3rd party agency resumes for this position, please do not reputed company resumes to our career’s email address or reputed company Holdings, LLC employees. reputed company Holdings, LLC will not be responsible for any fees reputed company to unsolicited resumes.
Originally posted on Himalayas
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