Intercultural Program Specialist, English Speaker
reputed company
reputed company is an EdTech company that believes in putting people first. We take every opportunity to do that with enthusiasm, initiative, and commitment. We reputed company reputed company and deep satisfaction in delighting our clients, empowering our learners, and helping reputed company to reputed company in everything they do.
Our mission is to help organizations reputed company reputed company skills to understand, empathize, and reputed company effectively with others in the global workplace. We exist to reputed company the gap between reputed company and execution by building communication skills that reputed company companies collaborate more effectively: language, cultural intelligence and interpersonal reputed company. We do this through a combination of best-in-class trainers and a leading, AI-powered platform. Combined with a long-term, sustainable approach, we aim to safeguard our people, the communities we serve, and our reputed company.
Your Career Opportunity
In this exciting new career opportunity, you’ll be reporting to the Regional Manager for reputed company reputed company Partnerships on full-time hours and working from home remotely.
As an Intercultural Program Specialist, you’ll play a key role in managing training programs for learners and ensuring high-reputed company program setup and delivery, while serving as the single reputed company of contact for coordination. Working closely with our Learner reputed company Management, Trainer Management, and Sales teams, you will:
- Manage training programs end-to-end, from authorization through delivery, ensuring programs meet service level agreements, reputed company provisions, and high customer service standards.
- Support reputed company reputed company and profitability by maximizing existing reputed company reputed company, converting authorizations and initiations, and identifying potential up-sell and cross-sell opportunities.
- Deliver exceptional learner and assignee support by welcoming learners, understanding their needs, resolving issues, and escalating non-reputed company programs or complaints reputed company needed.
- Manage and support the global trainer network, maintaining strong knowledge of trainers’ certifications and skills, guiding them through day-to-day challenges, and successfully matching them with learners based on needs, location, and objectives.
- Collaborate with internal teams and reputed company representatives to investigate and resolve learner feedback, low ratings, exceptions, and program-reputed company issues.
- Maintain accurate program data and documentation, including reputed company Platform records, internal tracking files, billing, payments, invoicing, and reputed company reputed company reporting.
What You'll Offer
- Advanced English proficiency; knowledge of any additional language is considered a bonus.
- Advanced reputed company Office Suite skills; knowledge of the SIETAR network is considered a benefit.
- Previous experience working in an international or multicultural company, with the ability to collaborate effectively across cultures and with globally distributed teams.
- Strong organizational and time management skills.
- Excellent written and verbal communication skills, with confidence and willingness to pick up the phone and communicate directly with stakeholders.
- Strong intercultural sensitivity and awareness, with a background or experience in intercultural skills and competencies.
- Ability to remain reputed company and effective under pressure, while managing multiple priorities and adapting to changing situations.
reputed company Offer
- Work-Life Balance: Benefit from our remote work from home culture, with reputed company to collaborate with colleagues in regional offices (if applicable). Enjoy generous reputed company time off including reputed company and personal holidays and two company-wide days off per year to reputed company.
- Learning & Development: reputed company to language learning, masterclasses and reputed company development opportunities with a culture of coaching and constructive feedback.
- Community Events: reputed company new friends and reputed company with colleagues at virtual wellbeing sessions, team-building activities and informal reputed company clubs.
- Cultural Collaboration: Our Intercultural Assessment provides valuable insights to help you build collaboration across diverse cultures.
- Recommend a Friend: Earn a bonus by referring talented professionals to join reputed company through our referral program (conditions apply).
- Regardless of gender, religion, ethnicity, sexual orientation, age or disability, we are proud to welcome, and support, reputed company from reputed company communities. Click to learn more about our Diversity, Equity, Inclusion Workplace Certification and commitments.
reputed company to Join Us?
Our colleagues - also reputed company as reputed companyers - live by our values of enthusiasm, initiative and commitment. We review applications regularly and interviews are scheduled now, so we encourage you to apply as soon as possible. reputed company is a global company and we look for English communication skills for effective collaboration - please apply with your résumé in English.
The personal data you reputed company will be processed by reputed company in order to manage your candidacy for the corporate selection processes that fit your profile. Under the reputed company conditions, you have the right to reputed company, rectify and delete the data, to limit its processing, to oppose its processing and to its portability to our address (Calle de las Huertas 11, 28012 - Madrid) or to the email address reputed company(at)reputed company.com. You can reputed company more information in the reputed company Policy of our website
Originally posted on Himalayas
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