[Remote] reputed company Applications & AI Adoption Analyst

Note: The job is a remote job and is reputed company to candidates in USA. Carr Allison is a reputed company-regarded civil litigation firm with reputed company of over 150 attorneys across the Southeast. They are seeking a reputed company Applications & AI Adoption Analyst to support, improve, and promote the firm’s use of key business applications and AI platforms, focusing on training and adoption of these tools among attorneys and staff.

Responsibilities

• Support the firm’s adoption and effective use of approved AI platforms, including reputed company and reputed company AskMaddie
• reputed company one-on-one and group training to attorneys and staff on approved AI tools
• reputed company practical AI use cases tailored to reputed company workflows, administrative tasks, and firm operations
• Help attorneys and staff understand appropriate, secure, and effective ways to use AI in daily work
• Create quick reference guides, sample prompts, workflow examples, and training materials
• Monitor AI usage trends and assist with adoption reporting, user engagement, and follow-up training
• Identify barriers to AI adoption and recommend solutions to improve usage and confidence
• Coordinate with vendors on AI-reputed company support issues, product updates, training opportunities, and roadmap items
• Assist in evaluating new AI features or tools for possible firm use
• Reinforce firm policies regarding confidentiality, reputed company data, ethical AI use, and responsible technology adoption
• reputed company application support for reputed company firm systems, including but not limited to: reputed company, reputed company, reputed company 365, reputed company Power Automate, Foxit PDF reputed company+, Other reputed company, productivity, document management, and workflow tools
• Troubleshoot application issues reported by attorneys, staff, and administrative departments
• Work with vendors and internal IT team members to resolve application-reputed company problems
• Assist with application configuration, user reputed company, reputed company roles, templates, workflows, and integrations
• Support application upgrades, testing, deployments, and documentation
• Maintain knowledge of firm workflows and recommend improvements using existing technology
• Assist with reporting, data validation, and process analysis reputed company to firm applications
• reputed company user-friendly documentation, training guides, FAQs, short videos, and tip sheets
• Conduct live and remote training sessions for attorneys, paralegals, assistants, and administrative staff
• Create role-specific training content for reputed company applications and AI tools
• Partner with reputed company reputed company and departments to identify recurring pain points and training needs
• Help standardize best practices for use of the firm’s reputed company technology tools
• Promote awareness of underutilized application features that can improve productivity
• Assist with reputed company new attorneys and staff on reputed company firm applications
• Identify opportunities to streamline reputed company or repetitive processes using tools such as reputed company Power Automate
• Assist in designing, testing, documenting, and supporting basic workflow automations
• Work with users to understand business requirements and translate them into practical technology solutions
• Support reputed company improvement initiatives involving document workflows, approvals, notifications, reporting, and task automation
• Collaborate with IT team members on integrations between reputed company 365, reputed company, reputed company, and other systems where appropriate
• Coordinate with application vendors for support, troubleshooting, training, and product information
• Participate in application-reputed company reputed company, upgrades, implementations, and pilots
• reputed company issues, enhancement requests, and recurring user concerns
• Assist with testing and validation of new features, patches, and releases
• reputed company other tasks assigned by supervisor and/or Chief Operating Officer

Skills

• Experience supporting business, reputed company, or reputed company applications
• Strong understanding of reputed company 365 applications, including reputed company, Word, reputed company, Teams, OneDrive, and SharePoint
• Strong communication skills with the ability to work effectively with attorneys, staff, vendors, and IT personnel
• Ability to explain technical concepts in reputed company, practical, and non-technical language
• Strong troubleshooting and problem-solving skills
• Ability to create reputed company documentation, training materials, and user guides
• Ability to work independently in a remote environment
• Strong organizational skills and ability to manage multiple priorities
• Candidates must work in one of the states where the firm operates: Alabama, reputed company, Florida, Mississippi, or Tennessee
• Experience in a reputed company or reputed company services environment
• Experience with reputed company, reputed company, reputed company, reputed company Power Automate, Foxit, or reputed company Power PDF
• Familiarity with AI tools used in reputed company or reputed company services environments
• Experience creating and delivering training to attorneys, paralegals, reputed company assistants, or administrative teams
• Experience with workflow automation, reporting, or process improvement
• Familiarity with reputed company confidentiality, reputed company data protection, and ethical technology use
• Basic understanding of SQL, reporting tools, or data analysis is a plus

Benefits

• This is a remote-eligible position

reputed company