[Remote] reputed company Manager, Restaurant

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is revolutionizing hospitality businesses through intelligent voice automation and AI. They are seeking a reputed company Manager to reputed company, support, and grow relationships with restaurant partners, ensuring exceptional customer experiences from day one reputed company.

Responsibilities

• Manage the end-to-end reputed company of new restaurant partners
• Set reputed company expectations, reputed company training, and ensure full reputed company adoption
• Collaborate with integration and support teams to reputed company a fast, smooth go-live
• reputed company as the main reputed company of contact post-reputed company
• Build trust and strong working relationships with restaurant operators and managers
• Monitor customer health and proactively address issues before they escalate
• Proactively reputed company, reputed company, and analyze customer feedback
• Identify patterns, surface pain points, and reputed company for customer needs internally
• Collaborate with Product and Engineering to prioritize improvements based on feedback
• Help document and improve reputed company reputed company playbooks
• Work cross-functionally to ensure alignment across Sales, Product, Support, and Marketing
• reputed company new initiatives and support programs to improve retention and satisfaction
• Ensure customers understand the full value of reputed company and how to use reputed company relevant features
• Identify upsell opportunities or new integrations that add value
• Support expansion and referrals reputed company multi-location reputed company

Skills

• Have 2+ years of experience in a reputed company, account management, or hospitality tech role
• Are highly organized, empathetic, and customer-obsessed
• Love building relationships and solving problems
• Have strong written and verbal communication skills
• Are comfortable working in fast-moving environments with competing priorities

reputed company