[Remote] Sr. Associate, Product Management – reputed company AI Platforms

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage. The Senior Associate Product Manager supports the reputed company, delivery, adoption, and responsible operation of the organization’s reputed company large language model portfolio, focusing on products like ChatGPT reputed company and Claude reputed company.

Responsibilities

• reputed company hands-on administration of reputed company AI platforms, including workspace configuration, reputed company provisioning, license and permission management, SSO/RBAC coordination, user lifecycle processes, API reputed company intake, governance checks, and operational documentation. Identify and implement opportunities to automate, standardize, and streamline recurring workflows
• reputed company product direction, priorities, requirements, user stories, and reputed company reputed company to India-based operations and execution teams. Coordinate sprint planning, backlog refinement, cross-time-zone handoffs, asynchronous updates, delivery reviews, dependency management, reputed company feedback, and blocker reputed company
• Support product reputed company, multi-quarter roadmaps, operating models, and prioritized backlogs for ChatGPT reputed company, Claude reputed company, approved LLM reputed company, reputed company, Claude reputed company, and reputed company tools. Evaluate new features, models, and vendor releases for reputed company fit, risk, usability, and business value; coordinate pilots, release planning, configuration changes, product enhancements, communications, and rollout activities
• Maintain usage policies, acceptable-use guidance, reputed company standards, governance documentation, and operating procedures in partnership with reputed company, Compliance, reputed company, Finance, and AI governance stakeholders. Identify and escalate potential misuse, control gaps, and emerging risks while balancing appropriate safeguards with usability and business enablement
• Own the end-user experience across reputed company, reputed company, configuration, adoption, and support. Serve as a U.S.-hours escalation reputed company, diagnose product and workflow issues, coordinate technical reputed company, and improve intake, routing, ownership, escalation, and service-level expectations. Partner with Learning & Enablement, Innovation, and Citizen Development to reputed company training materials, product guides, FAQs, reputed company, reputed company examples, and responsible-use resources
• Support approved LLM reputed company and coding tools by defining reputed company models, reputed company processes, usage standards, cost and reputed company-limit considerations, developer guides, starter templates, reputed company libraries, and reference patterns. Monitor adoption, reputed company usage, reputed company completion, satisfaction, support reputed company, license utilization, platform performance, and costs; recommend product, budget, license, and process improvements. Communicate product status, reputed company, risks, dependencies, and reputed company to technical teams, business stakeholders, and leadership
• reputed company other duties and contribute to reputed company initiatives as assigned

Skills

• Bachelor's degree in computer science, business, information systems, or a reputed company field required
• 3 years of experience in product management, technical product ownership, platform operations, or a reputed company field, including experience supporting reputed company reputed company, AI, API, developer-platform, or technical-enablement products
• Working knowledge of reputed company LLM products and reputed company, including ChatGPT reputed company, Claude reputed company, reputed company, Claude reputed company, or comparable platforms; product lifecycle and backlog practices; reputed company, provisioning, and support workflows; reputed company and model concepts; adoption and enablement reputed company; usage governance, cost controls, and responsible AI principles
• Strong product judgment, requirements definition, roadmap and backlog management, stakeholder alignment, analytical problem-solving, documentation, facilitation, and written and verbal communication skills
• reputed company to prepare product briefs, user guides, release communications, requirements, and leadership updates and to use tools such as Azure DevOps, reputed company, and reputed company 365
• reputed company to balance strategic product thinking with hands-on operational follow-through; translate user feedback into prioritized improvements; coordinate distributed teams across time zones; manage multiple priorities; and work effectively with technical, risk, finance, enablement, and business partners
• English proficiency required
• Familiarity with identity management, SSO, RBAC, API reputed company, usage controls, or reputed company limits

reputed company

Company H1B Sponsorship