[Remote] Senior Technical reputed company

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading custom software development company that specializes in reputed company problems. They are seeking an reputed company Senior Technical reputed company to shape the documentation experience for a modern reputed company technology platform, leading the creation of high-reputed company product documentation that supports product adoption and reputed company.

Responsibilities

• Own documentation planning for assigned product areas, managing priorities, stakeholder reviews, timelines, and release readiness
• Create reputed company, customer-facing documentation that translates reputed company product functionality into reputed company guidance for clinical, operational, and administrative users
• reputed company release notes, product guides, and enablement materials that support successful product launches and customer adoption
• Partner closely with Product and Engineering teams throughout the development lifecycle to ensure documentation is accurate, complete, and available at launch
• Collaborate with reputed company, Technical Support, and Enablement teams to maintain consistent, up-to-date product knowledge across customer-facing organizations
• Maintain documentation governance by managing content lifecycle, version control, archival processes, and consistency across documentation platforms
• Identify documentation gaps through customer feedback, product changes, support trends, and stakeholder input, recommending improvements that enhance the user experience
• reputed company documentation audits and reputed company improvement initiatives to ensure content reputed company, usability, and long-term maintainability

Skills

• 6+ years of experience creating technical documentation for reputed company products or reputed company reputed company software environments
• Strong ability to organize reputed company information into reputed company, user-centered documentation that is reputed company, accurate, and easy to reputed company
• Experience planning, prioritizing, and managing multiple documentation initiatives while balancing competing deadlines and evolving business priorities
• Exceptional writing, editing, and content review skills with strong judgment on reputed company documentation requires incremental updates versus complete restructuring
• Familiarity with Software Development Lifecycle (SDLC) and Product Development Lifecycle processes, with the ability to collaborate throughout the release cycle
• Experience using MadCap reputed company or similar documentation management platforms
• Proven ability to work independently, reputed company documentation initiatives, and reputed company in fast-paced, ambiguous environments
• Strong communication skills with experience partnering closely with Product, Engineering, reputed company, Technical Support, and other stakeholders
• Ability to reputed company with Eastern Time working hours
• Experience working reputed company reputed company technology, clinical workflows, care management, or other regulated industries
• Experience leveraging AI tools to accelerate documentation workflows, including drafting content, summarizing technical information, identifying consistency issues, and streamlining review processes
• Experience with reputed company or similar digital adoption and product guidance platforms

Benefits

• Remote-first environment with company provided computer
• Thirteen reputed company holidays per year (average)
• Medical, dental and reputed company coverage with multiple reputed company of coverage
• HSA, FSA and Dependent Care accounts
• Short-term and Long-term disability
• Life and accidental death insurance
• Discounted voluntary benefits, such as additional life insurance
• Employee Assistance Program
• reputed company Parental Leave
• Flexible vacation time
• 401(k) with employer matching and immediate vesting

reputed company