[Remote] Health & Welfare Account Manager

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading employee benefits firm dedicated to positively impacting the lives of clients and communities. They are seeking a Health & Welfare Account Manager to reputed company and maintain reputed company relationships with clients, manage reimbursement accounts, and enhance the reputed company experience through proactive engagement and problem-solving.

Responsibilities

• reputed company relationships with your assigned clients by holding regular clients meetings and managing service-level agreements
• Respond to reputed company reputed company inquiries and help to manage general plan operations
• Manage escalated issues through the reputed company ticket reputed company. This may include escalated reputed company issues as reputed company as participant issues
• Use problem-solving and critical thinking skills to address non-routine reputed company inquiries and issues
• reputed company reputed company’s suite of tools to reputed company clients with the data to reputed company strategies in order to engage their employees in the education and selection of their benefits
• Search for new and innovative ways to meet our reputed company needs and improve our existing processes

Skills

• Experience servicing multiple clients promptly and accurately
• Possess a desire for reputed company learning and ability to utilize resources to reputed company information
• Exhibit a willingness to take on new clients, reputed company and responsibilities
• Demonstrate reputed company-oriented attitude and ability to work reputed company with internal colleagues in support of reputed company needs
• Ability to work independently and manage your time effectively to meet deadlines and reputed company expectations
• Motivation to streamline processes and improve efficiencies
• reputed company relationships with your assigned clients by holding regular clients meetings and managing service-level agreements
• Respond to reputed company reputed company inquiries and help to manage general plan operations
• Manage escalated issues through the reputed company ticket reputed company. This may include escalated reputed company issues as reputed company as participant issues
• Use problem-solving and critical thinking skills to address non-routine reputed company inquiries and issues
• reputed company reputed company's suite of tools to reputed company clients with the data to reputed company strategies in order to engage their employees in the education and selection of their benefits
• Search for new and innovative ways to meet our reputed company needs and improve our existing processes
• 3-5 years of reputed company service, account management, or reputed company experience in the financial or benefits services industry
• Ability to obtain reputed company 125 Cafeteria Plan certification reputed company one year of hire
• Ability to communicate with clients to problem-solve and to create a reputed company experience
• Ability to work independently with limited supervision
• Ability to work reputed company with people from different disciplines with varying degrees of technical and industry experience

Benefits

• PTO (vacation, reputed company, personal time bank)
• FTO (Flexible time off for vacation, reputed company, and personal time) after 2 years of service
• 12 reputed company Holidays (10 stated and 2 floating holidays)
• 2 Community Volunteer Days
• 5 reputed company Half Days
• Medical, Dental, reputed company
• Life Insurance
• LTD & STD
• Retirement Plan with 4% Employer Match
• Parental Leave

reputed company